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FAQs

What is the set screw on the side of an SFIC housing used for?

Resolution: This set screw just provides additional security. It mounts diagonally in the housing wall and when tightened, holds the housing securely in place against the lock case. :

What trim can be used with a 9947 device with the INS-2 kit?

Resolution: A 98/9947 device with the INS-2 option (or a kit 051841-00 added later) used on doors with a 1/2" thick applied panel on the push side of the door will not allow use of a functional 996L/L-B/K/K-BE...:

Can the trim 510L-NL be converted to the 510L?

Resolution: The 510L-NL can be converted to the 510L by getting these 4 parts:600274- Spring600275- Locking Hook600276- L Spindle Cam090041- Hook spring Please keep in mind that there are no install...:

How to get a 576A open back strike with an extended lip

Resolution: Per customer request, this can be done through Engineering Specials. Include all dimensions and door thickness. :

Do the MEL and EL use the same extended cable?

Resolution: No. The extended cable for the MEL is different and is part number 47266852. This cable has a gray sleeve.:

Why is the 996L cylinder not locking the trim.

Resolution: Check:The NL drive screw must be removed.Verify you have the correct key for the cylinder.Contact product support to verify the correct cylinder is being used. Allegion Support:&n...:

Can I mount the Glynn Johnson 103 on a 40" door?

Resolution: Can I mount the Glynn Johnson 103 on a 40" door? Yes, the overhead can be mounted on larger doors, not always on smaller doors. You must calculate the "A" dimension then add the "...:

Can I use the Von Duprin 5100 electric strike for mortise locks?

Resolution: Can I use the Von Duprin 5100 electric strike for mortise locks? No, the 5100 electric strike is NOT intended for mortise locks, only cylindrical locks (like the Schlage ND 80). &n...:

Can the Von Duprin concealed cable device be converted to a device that uses concealed vertical rods?

Resolution: Can the Von Duprin 33/35/98/9949 device be converted to a device that uses concealed vertical rods (33/35/98/9947)? Yes, as long as the device is NOT fire rated, the following parts can...:

Can Dummy Trim be used with Fire Rated Exit Devices?

Resolution: Dummy Trim can be used with Fire Rated Exit Devices.Because Dummy Trims have no way of unlatching the Exit Device, they are not commonly used with Fire Rated Exit Devices unless the device has Elec...: