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FAQs

Is fire pin required for a 9827 EO F LBR pair ?

Resolution: Yes, fire pin 50171-32 required if making LBR in the field.:

Resolution: Rescue hardware is used on in swinging bathroom doors in facilities where there is a higher likelihood that someone might fall against the door inside the bathroom, preventing the door from being o...:

Do Von Duprin or Falcon devices or trim come with a cylinder?

Resolution: No, devices and trim to not automatically ship with a cylinder. See the catalog or pricebook for options, or contact support at 877-671-7011, option 2, then ...:

Is it possible to convert a Falcon EL device to an MEL device?

Resolution: The answer to this question depends on which Falcon EL device is involved.The Falcon 24 and 25 Series Devices with the EL option CAN NOT be converted to MEL in the field.The 24/25 Series MEL Conver...:

What power supply is required for the Falcon MEL device?

Resolution: For simple card reader (access control) applications, the PS902 x 900-2RS can power up to 2 MEL devices. The MEL device has a 1 amp inrush, with .14 amp holding current requirement. For...:

How is the Falcon 9970 pull trim mounted?

Resolution: The pull is furnished with shoulder bolts and set screws that affix the trim to the pull side of the door. The trim does not through bolt to the door.:

What is the part number for the Falcon MEL motor cable?

Resolution: The MEL device ships with a two-part cable that is packaged in a specially marked box inside the device box. The complete two-part cable number is #47265439. Both parts are required to pr...:

Can you order an ND chassis only for thick doors?

Resolution: The ND chassis cannot be ordered with extended door thickness over 2 1/8". :

Where are instructions for Zero 56, 557 adjustable mortised astragal

Resolution: Please click HERE for 56, 557 instructions.:

Do we offer top cables as a separate part for the LM9200 series locks?

Resolution: :