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FAQs

What keyways are available for Falcon lost ball construction keying?

Resolution: Lost ball construction keying (aka RCK, aka construction keying), is available on all standard Falcon keyways, such as G.Available in 5, 6, or 7 pin standard cylinders.Not available in Schlage C ke...:

Where is the template for the Z953 Cam Lift Hinge?

Resolution: Dimension for the Z953 cam lift hinge can be found by clicking HERE.:

What did the Falcon D871 indicator look like?

Resolution: The Falcon D871 indicator plate was a square shaped plate. The part number for the indicator was 009151-001.The D800 series is no longer offered nor are parts. It was replaced by the D200 ser...:

Why does the DPS not register when door is closed on M490 Mag lock?

Resolution: The Armature Cover plate must be installed for DPS to work correctly. There are magnets embedded in the cover for DPS to function.:

Why does the MBS not register when door is closed on M490 Mag lock?

Resolution: The Magnetic Bond Sensor will register on strong bond only. If the armature is not aligned properly, the MBS state may not change even if maglock seems secure. ...:

How can I prevent my users from being deleted when installing and connecting HandNet for Windows to an existing HK2?

Resolution: If you have been using readers without HandNet and you want to get the users from the reader(s): &nb...:

Dogging bolt for 1390?

Resolution: The dogging bolt for older Dor-o-matic 1390 device ( replaced by 2390 Falcon device), may be available at:Contact NEDC 1-800-628-1071 Otherwise, the part may no longer be a...:

Is my E996 trim certified to UL 294 or UL 1034?

Resolution: The E996 is UL listed for use in fire and panic applications but is not certified to UL 1034 nor UL 294. :

My door is between 3' and 4'. Which length 98/99 Von Duprin device should I use?

Resolution: For any door over 36", order a 4' device.:

What does KAW mean?

Resolution: Kawneer :