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FAQs

Resolution: On March 27, 2019 LCN came out with the 8310-853TA actuator, which is a 4.75" square actuator with the Active wheelchair logo and text. :

What is the LCN 8310-852TA actuator?

Resolution: On March 27, 2019, LCN came out with a 8310-852TA actuator, which is a 6" round actuator with the Active Wheelchair logo and text. :

When did LCN change the 4600 mounting plate?

Resolution: On March 19, 2019- the 4600 mounting channel/plate changed from Alum to steel (black). This also eliminated the need for the cylinder standoffs.:

Where can I find the Ives S48 Mortise Bolt template or instruction?

Resolution: The document can be found here:https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Ives_S48_Mortise_Bolt_Installation_Instructions_107854.pdf:

Are the Falcon 250, 251, 252 or 253 cylinders available in a Schlage "C" keyway?

Resolution: The 250, 251, 252 and 253 are not offered in Schlage keyways or any other competitor keyways:

What mechanical dogging options are available with MEL device?

Resolution: The MEL is furnished with a blank channel cover plate. There is no option for hex key or cylinder dogging with the MEL device. The motor occupies the area where mechanical dogging compo...:

What electrical options are available in conjunction with MEL device?

Resolution: RX, LM, DM, FSA/FSE, and Allegion Connect (CON) are available with MEL. EA is not available with MEL. This info accurate as of March, 2019. Always check latest product information at us....:

Since there is a field installable MEL kit and a field installable RX switch kit, can both be field installed on the same device?

Resolution: Yes, the field installable MEL kit and RX switch kit can be installed on the same device. Note that LM and DM switches are never field installable options. They must...:

What are common troubleshooting issues and solutions for MEL device?

Resolution: The installation instructions 941367 have common troubleshooting steps such as these: · Check mechanical function (including vertical rod adjustmen...:

What does SGL mean on an Ives pull?

Resolution: When ordering an Ives pull, there are 3 possible prefixes to start the description "Blank", PR, or SGL."Blank" or No Prefix is the most common selection and would get a single pull to be mounted on...: