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FAQs

Do we offer an abrasive strip for Falcon levers?

Resolution: The part number for the strip is Q330-344. The strips can be used on trim in all finishes EXCEPT 613.:

Is the 36-056 Meteor escutcheon still available ?

Resolution: The 36-056 Meteor escutcheon for the S200 and H is no longer available.:

What 55 Rim device type do I need to work with a 379L?

Resolution: For a 55L application, the cross-shaped spindle on the back of the 379L requires that the device be furnished as an NL function, not an EO function. The trim spindle operates the NL cam in th...:

What is a 8310-853TA actuator from LCN?

Resolution: On March 27, 2019 LCN came out with the 8310-853TA actuator, which is a 4.75" square actuator with the Active wheelchair logo and text. :

What is the LCN 8310-852TA actuator?

Resolution: On March 27, 2019, LCN came out with a 8310-852TA actuator, which is a 6" round actuator with the Active Wheelchair logo and text. :

When did LCN change the 4600 mounting plate?

Resolution: On March 19, 2019- the 4600 mounting channel/plate changed from Alum to steel (black). This also eliminated the need for the cylinder standoffs.:

Where can I find the Ives S48 Mortise Bolt template or instruction?

Resolution: The document can be found here:https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Ives_S48_Mortise_Bolt_Installation_Instructions_107854.pdf:

Are the Falcon 250, 251, 252 or 253 cylinders available in a Schlage "C" keyway?

Resolution: The 250, 251, 252 and 253 are not offered in Schlage keyways or any other competitor keyways:

What mechanical dogging options are available with MEL device?

Resolution: The MEL is furnished with a blank channel cover plate. There is no option for hex key or cylinder dogging with the MEL device. The motor occupies the area where mechanical dogging compo...:

What electrical options are available in conjunction with MEL device?

Resolution: RX, LM, DM, FSA/FSE, and Allegion Connect (CON) are available with MEL. EA is not available with MEL. This info accurate as of March, 2019. Always check latest product information at us....: