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FAQs

Is “motor cable kit” (part no. 040192) this the same item as the “Blocking Device Cable”?

Resolution: Part# 040192-00, when ordering separately, is the same as the Chexit motor cable kit and the blocking device cable referenced in the Chexit installation instruction.:

How to oder dogging kit for Von Durpin 5000 panic bar?

Resolution: Please contact Cal-Royal for information on their Cal-Royal 5000EO / F5000EO Rim Push Bar Exit Panic Device. Von Duprin does not have a 5000 series device.:

How to order a replacement top latch assembly for a Monarch exit 18 V ?

Resolution: Order 650389-00 for the 18 V device. :

I need to replace a 24R that did not have deadlatching. What do I order?

Resolution: 24 R new center case #650234-00 and new cover #650249 (specify finish). :

Can you use ligature resistant trim on LM9200 series?

Resolution: The LM9200 has not been tested with any ligature resistant trim The LM9200 cannot be order or used with SL1 or SK1 trim. This is due to the fact the latches can create ligature poin...:

Is the SL1 and SK1 trim handed?

Resolution: The SL1 and SK1 trim is not handed.:

What is the height, width and projection of the Schlage CS210 & Falcon H2100 inside escutcheon?

Resolution: The center line of the lever to the top of the CS210/H2-series escutcheon trim is 8.5". The center line of the lever to the bottom of the CS210/H2-series escutcheon trim is 1.6" :

What does the 3H mean on a Falcon B or Falcon H lock?

Resolution: The 3H stamped into the face plate of the Falcon B and Falcon H lock means 3-hour fire rated. :

What are the operational differences between the Falcon MA301 and MA311?

Resolution: Falcon MA311 is a single egress action (Immediate Egress) to exit the room when the dead bolt is thrown. Latch bolt operated by knobs/levers. Dead bolt operated by turn from inside ...:

CL12 Invisible latch is stuck in closed position, how can it be released?

Resolution: There is no easy way of releasing a stuck latch. Beware that damage to door and or lock may be needed to free up door. It is VERY important to follow the installation instructions and e...: