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FAQs

How is the Falcon 9970 pull trim mounted?

Resolution: The pull is furnished with shoulder bolts and set screws that affix the trim to the pull side of the door. The trim does not through bolt to the door.:

What is the part number for the Falcon MEL motor cable?

Resolution: The MEL device ships with a two-part cable that is packaged in a specially marked box inside the device box. The complete two-part cable number is #47265439. Both parts are required to pr...:

Can you order an ND chassis only for thick doors?

Resolution: The ND chassis cannot be ordered with extended door thickness over 2 1/8". :

Where are instructions for Zero 56, 557 adjustable mortised astragal

Resolution: Please click HERE for 56, 557 instructions.:

Do we offer top cables as a separate part for the LM9200 series locks?

Resolution: :

What are the part numbers for F lock cylinders?

Resolution: Here are the F series cylinder part numbers: 29-016 F knobs except Orbit design29-017 F knobs Orbit design29-018 F levers These part numbers (including their pricing) are available through di...:

Can the inside knob on the F-series be removed?

Resolution: The inside knob on the F-series can be removed on locks with powder coat finishes 613, 716 and 622.The inside knob on the F-series cannot be removed from locks with metallic finishes (505, 605, 608...:

Does the LE wireless lock offer ligature resistant trim?

Resolution: The LE wireless lock does not offer a ligature resistant trim.:

When was the L9080EL/EU discontinued?

Resolution: December 2014 is when the solenoid version of the electrified L9080 was discontinued.Was replaced by the motor driven L9092EL/EU. :

When was the Schlage H lock discontinued?

Resolution: As of December 31, 2017, the Schlage H lock was discontinued. :