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FAQs

Do Von Duprin or Falcon devices or trim come with a cylinder?

Resolution: No, devices and trim to not automatically ship with a cylinder. See the catalog or pricebook for options, or contact support at 877-671-7011, option 2, then ...:

Is it possible to convert a Falcon EL device to an MEL device?

Resolution: The answer to this question depends on which Falcon EL device is involved.The Falcon 24 and 25 Series Devices with the EL option CAN NOT be converted to MEL in the field.The 24/25 Series MEL Conver...:

What power supply is required for the Falcon MEL device?

Resolution: For simple card reader (access control) applications, the PS902 x 900-2RS can power up to 2 MEL devices. The MEL device has a 1 amp inrush, with .14 amp holding current requirement. For...:

How is the Falcon 9970 pull trim mounted?

Resolution: The pull is furnished with shoulder bolts and set screws that affix the trim to the pull side of the door. The trim does not through bolt to the door.:

What is the part number for the Falcon MEL motor cable?

Resolution: The MEL device ships with a two-part cable that is packaged in a specially marked box inside the device box. The complete two-part cable number is #47265439. Both parts are required to pr...:

Can you order an ND chassis only for thick doors?

Resolution: The ND chassis cannot be ordered with extended door thickness over 2 1/8". :

Where are instructions for Zero 56, 557 adjustable mortised astragal

Resolution: Please click HERE for 56, 557 instructions.:

Do we offer top cables as a separate part for the LM9200 series locks?

Resolution: :

What are the part numbers for F lock cylinders?

Resolution: Here are the F series cylinder part numbers: 29-016 F knobs except Orbit design29-017 F knobs Orbit design29-018 F levers These part numbers (including their pricing) are available through di...:

Can the inside knob on the F-series be removed?

Resolution: The inside knob on the F-series can be removed on locks with powder coat finishes 613, 716 and 622.The inside knob on the F-series cannot be removed from locks with metallic finishes (505, 605, 608...: