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FAQs

Does the replacement L9000 inside escutcheon include thru-bolts when ordered as a part?

Resolution: When the 09-632, 09-633, 09-634 or 09-635 are ordered, thru-bolts are included. Inside escutcheon indicators will not include inside thru-bolts when ordered as parts. :

Is there a chart for LCN Metal cover handing information?

Resolution: Metal Cover handing Chart is located in Windchill. Search for this drawing #, S-542.:

Is there an internal engineering drawing that shows the LCN special fifth screw spacers?

Resolution: Yes there is and it can be found by going into Windchill and search for DP # - 80262.:

Why is the Falcon motorized electric latch retraction device called MEL instead of QEL (Quiet Electric Latch)?

Resolution: This option is being marketed as a power efficiency improvement over the current solenoid latch retraction product (1 amp in-rush of the motor vs. 16 amp in-rush of the solenoid). Falcon 24/25 exit...:

What are plastic sliders (push pad guides) for pushpad?

Resolution: These are more accurately called push bar guides. As of 8/2025, the part number is 090049-00 (package of 10 guides). Parts manual link.:

customer is ordering 996L-NL 06 US32D

Resolution: 996L-NL -RV US32D 06 SS RHR:

Does 510L trim work with Latitude lever?

Resolution: Yes.Contact sales support for further information at 877-671-7011, option 1.:

Is the latitude lever available on the 24 series?

Resolution: Yes. An example is the part number below.712L-RV US26D LAT RHR :

Can you order a Falcon H2101 lock with Schlage key in lever cylinder in Classic, Everest, or Everest 29 keyway?

Resolution: Other Schlage keyways are not available for the Falcon H2101. :

What is the black piece that sits behind the tail piece on ND FSIC lock when shipped less core?

Resolution: The IC spindle insert was shipped on ND locks ordered less FSIC on locks shipped prior to January 30th 2017 to hold the FSIC driver in place reducing the chances of misplacing the driver. See...: