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FAQs

101+ delayed egress triggered on power up

Resolution: When lock goes into delayed egress upon power up check the following make sure all armature washers are installed properly. alignment between mag and armature correct screws used for mou...:

What is the part number for emergency release tool for the D271 / B571?

Resolution: The emergency keys (61-509) are shipped with each lock. :

Can UpLink be run on the Pidion units

Resolution: Uplink is not compatible with the HHD/SUS platform.:

Can an AD lock be programmed so that a keypad code can be manually entered even though the unit is normally computer managed?

Resolution: AD Firmware released prior to FW package 2.15.1: The SUS will automatically disable manual programming whenever the HHD is coupled with the lock.Locks with AD Firmware Package versions 2.15.1 ...:

What is the thread on a mortise cylinder?

Resolution: The thread spec on Schlage and Falcon mortise cylinders is 1.150 x 32:

Clearing the memory on a CT1000 Controller

Resolution: Important: Resetting will delete all Keypad codes, iButtons/Cards, Master iButton/Card, and TEP programmers from the lock memory. All time delays and default codes will be restored to default val...:

101+ or 390DEL After memory clear Relock delay may reset to 1 second.

Resolution: If memory is cleared on delayed egress maglocks they may revert to a 1 second relock time. The relock delay will need to be reset to a value between 6 - 8 seconds. The max delay is 30 seconds.:

Does the 101+ or 390DEL require a spike supressor?

Resolution: The 101+ and 390DEL mag locks have built in spike suppression. There should not be any type of diode, resistor, or supression put at terminals 1 and 2. can cause residual magnetism :

What is the minimum door opening width for mounting the 4640 or 4630 on a double door?

Resolution: The minimum door opening width (for mounting a pair of 4640 or 4630 operators on a double door) is 72" wide (2 - 36" door leaves). Mounting the 4640 or 4630 on a double door that is less than 72" w...:

What are the values for the diode and capacitor used with the 4600 operator?

Resolution: For the newer 4600 I/O Board -- Identified by a 1 to 24 pin terminal block: As of October 2010 the I/O Board assembly was changed and the new 4600 circuit boards have the capacitor, and diode bu...: