FAQs

Question
Answer
Yes, all COM400 communications boards are compatible and interchangeable.2.2a, 2.2d, 2.3a are the possible version currently in the field with 2.3a in current production
The older model Senior Swing came with 2 spring options. The "standard force" spring required 15 lbs of manual  opening force, and reduced force "RF" required 11 lbs of manual opening force.  All S...
The 8310-865 RF receiver can have up to 100 transmitters programmed to it.
When the "RED" LED on the 8310-865 RF Receiver is blinking, it is receiving an RF signal (interference) from a non programmed device. When receiving this type of signal, it will not program correct...
The Senior Swing Series used to have a 2 gearbox options, a "standard force" (15 lbs) and a "RF - reduced force" (11 lbs). In November 2009 RF option was eliminated and we made the standard gearbox...
To program the 8310-865 receiver: Set the dip switches 1 to the "OFF" (pulse) position. Set the dip switches 2 to the "OFF" (0.5s) position. Momentarily press the " No Delay" or "Delay" ...
Radio Frequency
PIM400-485 and AD400 Two red SCHLAGE LED flashes indicates the AD400, PIM400-485 and ACP all have operational communication, and the ACP denied access with a RS-485 command. With a PIM400-485 tw...
PIM400-TD2 and AD400 Two red flashes indicates the AD400, PIM400-TD2 has radio RF communication; but the AD400 did not get a strike, GO, relay closure from the ACP. With a PIM400-TD2 TWO red fla...
  ONE red flash, One red flash indicates RF COM loss, the AD400 radio did not get an answer from the PIM400-485 radio or the PIM400-TD2 radio. The PIM400-485 will turn off it's radio if th...
23848385 is the part number to order for the COM400 radio board that has the MCX jack for the optional RF antenna. It is shipped in the PIM400 and WRI400 so if needed for the wall mounted module yo...
The only difference between the COM400 in a door lock (AD400) and the COM400 in a wall mounted interface module is the MCX jack, which is provided for the optional remote RF antenna when needed o...
The COM400 has only two versions of FW, 2.2a and 2,2d and they are cross compatible and completely functional with all AD-Series wireless devices. There is no reason to change a FW 2.2a to a FW 2...
Re-classing is the process by which an AD-Series device is able to change its lock type. The AD-Series has a modular architecture and a major benefit of this type of architecture is that it allows ...