FAQs

Question
Answer
If PS873 power supply provides more than 26.4VDC replace the power supply with PS914 power supply.
No it does not, that is for the electrician to run their own AC wiring. Alternately, AC pigtails can be purchased at a local hardware or electrical supply store.
  For Product Shipped Prior to August 2012 using the old (black) potted module: a.       0-100 ft 14 gauge wire b.      0-200 ft 12...
 
The Von Duprin PS914 power supply must be used on the EL devices with either the 900-2RS or 900-4RL option board since the EL devices requires power supplies set at 24VDC to be able to provide the ...
  You can use a Von Duprin PS914 power supply with any of the following option boards depending on the application. 900-2RS board  will power 1 or 2 devices that do not require timing from pow...
Some transformers in the power supplies provide a little humming noise and that is normal. If the humming in Von Duprin PS873 power supply is loud follow these steps. Remove the load from the outp...
Here are the steps to perform a General Z-Wave Device Exclusion:     From the Home screen, select Menu (Menu icon) and touch Devices     Select the SmartThings Hub  ...
The programming processes for Allegion devices can be both product and features specific.  Some products programming processes are electronic in nature, others are physical in nature. &nbs...
The coin cell Nuisance Delay on CO200 and CO250 can be temporarily disabled using the Schlage Utility Software.
Once disabled via the SUS application, the CO lock will no longer delay the access for valid credentials.
If your CO lock began indicating a low coin cell (Nuisance Delay) after a door file has been downloaded, the coin cell is low and should be replaced. (CR2032)The coin cell Nuisance Delay will be "A...
The coin cell Nuisance Delay settings in the SUS application is not available until such time that a Door file is successfully downloaded to the lockset.
The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.
-         With the CIP NOT inserted and the Schlage Utility Software (SUS) running o   Enter the Master Programming PIN or Present Loc...