FAQs

Question
Answer
All information about Allegion is available on the Allegion website. All investor information is available on the Allegion Investor Relations web page. Additional informati...
Price Books are not available for public viewing. Please contact your local sales representative or distributor for price request.
FastTrack is a quick ship stock program which includes targeted Builders Hardware SKUs offered by Allegion Distributor Partners. FastTrack order forms and supporting information is available only t...
Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...
The EL Wiring Adapter is not needed for a CX device.
Chexit devices shipped after 8-24-2015 with motor driven:Attached is the installation instructions of the the Von Duprin Chexit devices that includes the wiring diagrams.Installation Instructions&n...
Chexit devices shipped before 8-24-2015 with solenoid driven:Attached are the single and double door wiring , cable voltage reading documents for trouble shooting, and the installation in...
Chexit devices shipped after 8-24-2015 with motor driven has a twelve wire connector wires and is keyed and can only plugged into the Chexit module in one direction.Chexit devices shipped...
The part number for "CX Wiring Assembly" also called "Ten Wire Connector" is 112018-00.
The micro-switch with two orange wires is probably the Chexit switch assembly for devices shipped prior to 8-24-2015 with solenoid driven, part number 13-065-00. 
Chexit devices shipped prior to 8-24-2015 with solenoid driven could cause the Von Duprin CX solenoid to pull and drop and sound the alarm with solid LED or no LED light after the rear...
Chexit devices shipped after 8-24-2015 with motor driven:Use the Alarm Relay Contacts on Field Wiring Cable, blue and brown wires of the Chexit device.Connect the blue wire to +24VDC (red wire on F...
Chexit devices shipped prior to 8-24-2015 with solenoid driven:Use the external alarm contact, blue and brown wire on Chexit device.Connect the blue wire to the red wire and connect the brown wire ...