FAQs

Question
Answer
SCHLAGE locks are available with the following backsets: Lock Series Lock Type                 ...
The knobs on these products are not interchangeable with each other.
Specify how the door is extended and the door thickness. Example 3" EE    Pricebook availability:    Extended Equally (EE)- Over 2"- 6" Extended Insid...
Schlage changed to the Everest 29 default keyway on March 4th, 2013. At that time, Everest 29 S123 became the default keyway for all Schlage locks. Everest product is still available but must be sp...
 The Schlage ND75 and ND95 locks require the chassis to be assembled and timed correctly for operation.  If the chassis has to be disassembled for any reason please refer to the Assembling Schlage ...
The Schlage Collins trim is now manufactured as a cast trim rather than stamped. This change results in a slightly larger trim at 2.90 inches in diameter as compared to the stamped trim at 2.72 i...
Medeco does offer a key-in-lever cylinder to fit the Schlage ND. You will need to contact Medeco for the cylinder Specify a key-in-lever cylinder to fit the Schlage ND lo...
The emergency keys are shipped with each lock.  The part numbers are; 61-509 standard and 61-510 large bow size.
The Schlage Encode lock can be paired with the Amazon Cloud Cam or simply as a standalone device.  There are two separate pairing options within the Amazon Key App itself
Pairing your BE468GB lock via Amazon Key requires the use of the Amazon Cloud Cam.  Without the Cloud Cam, the lock can only pair to a compatible (zigbee) Amazon Echo device.