FAQs

Question
Answer
The Chexit device has a different base plate and center case than the ALK.  The Chexit device would need to be replaced with an ALK device.
A thumbpiece, knob or lever trim left in the unlock position would be locked when the Chexit is armed and unlock when the Chexit device is disarmed. To keep the outside trim in the lock p...
When CX99L-BE is not armed with key cylinder on the device or shunted by card reader, the exterior 996LBE lever trim will release.
You can use the E996L electric trim with Chexit 98/99 series exit device.
For Chexit devices with solenoid driven shipped from the factory prior to 8-24-2015, the RX switch is ordered as a "Special CX RX Switch".  It may only be installed or adjusted on ex...
You must replace the entire RX switch assembly for Chexit devices shipped after 8-24-2015 with motor driven.
The part number for the RX switch pig tail (black plug) with two orange wires only for Chexit devices shipped prior to 8-24-2015 with solenoid driven is 991338-00. 
For motor driven Chexit devices shipped from the factory after 8-24-2015, the RX switch is standard, part number 116717-00.    
For solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the RX switch is ordered as a "Special CX-RX switch" by SSC or distributors.  The switch may only be installed o...
Chexit devices shipped after 8-24-2015 with motor driven:If two pin REX connector cable is plugged into the Chexit module and Module REX LED is OFF, the RX switch is defective and needs to be repla...
Chexit devices shipped prior to 8-24-2015 with solenoid driven:If Chexit device goes into alarm with fast flashing red LED after the rearm time, the RX switch may be out of adjustment or defective....
The ND-Series RX,  the L-Series RX and latch monitoring switches are Form C - Single Pole Double Throw (also known as SPDT).
RX switch is request exit and LX switch is latch bolt monitor switch. They do not required a power supply directly. The electrified hardware that RX or LX switch conne...