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FAQs

What Allegion components are ITS/WHI Intertek approved for Windstorm/Tornado Resistant openings?

Resolution: The Steelcraft Paladin Series doors and frames are available in compliance with FEMA 361 and ANSI ICC500-2014. The door system may include other approved Allegion hardware and components that...:

Can fire rated exit devices have electric latch retraction?

Resolution: Yes, fire rated exit devices can have electric latch retraction. However, the devices must be tied into a fire alarm system to remove power from the units so the doors will be latched in the ...:

Is the Glynn Johnson 100 S template and 100 SE templates the same?

Resolution: Yes, the Glynn Johnson 100 S and 100 SE holder/stops are templated the same. :

Does the Von Duprin 6211 mount at the standard 3/8" ANSI offset above the mortise lock face for the Von Duprin 7500 mortise lock?

Resolution: Yes, the 6211 mounts 3/8" above the Von Duprin 7500 mortise lock face centerline, but NOT for the majority of other mortise lock manufacturers. :

Can the QEL modular kit be used to convert a Von Duprin EL exit device?

Resolution: No, the QEL baseplate kit must be used to convert a Von Duprin EL exit device. The motor cannot be attached to the end of the baseplate where the solenoid had previously been. :

Can the Von Duprin ALK be powered with 24 volts DC?

Resolution: Yes, the Von Duprin ALK kit can be operated with either the 9 volt battery (supplied) or with 24 volts DC hardwired to the circuit board. :

Can the Von Duprin 98/9927 F LBR be used in a pair of doors with the Von Duprin 98/9975 F?

Resolution: NO, the 98/9927 F LBR was ONLY tested in pairs, vertical rods on BOTH doors. If used with a 98/9975 F, the bottom rod MUST be specified. :

Why does the 996L not fit with my 98/9947 device?

Resolution: The 994/996 lever trims have bulkier parts than the obsolete 992 lever trim. When the 994/996 lever trims were introduced, the bottom rod for the 98/9947 was modified with a 3/8" offset to al...:

Explain rescue hardware

Resolution: APPLICATION Rescue hardware is used on in-swinging bathroom doors in facilities where there is a higher likelihood that someone might fall against the door inside a bathroom, preventing the door f...:

Can anti-microbial coating be added to powder coated Von Duprin exit devices?

Resolution: Anti-microbial coating on top of powder coat finishes such as 313, 315, and SP28 has not been successfully tested and is not offered.: