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FAQs

What are the specifications for the pliers for the 996L lever shaft retaining ring?

Resolution: The 996L uses a Truarc 5160-42 retaining ring, sold as a package of ten under part number PKGSRV.1013. The pliers that can be used to remove the retaining ring are Rotor Clip model RP204.&nbs...:

Does Schlage stamp Quad Primus keys with the section?

Resolution: In 2014, the Quad Primus keys started shipping with the section stamped on the bow. :

Are the HL6-9000 paddles ligature resistant compliant?

Resolution: However, Schlage makes ligature resistant lever (SL1) and knob (SK1) kits that can be used in place of the HL6 push/pulls on the HL6-9000 mortise locks.When converting an HL6-9000 to have ligature ...:

Can you get any "AL" Series lever with tactile?

Resolution: The Saturn lever design is the only option for tactile on the AL series lock. :

Can rod and latch guards be used with Windstorm rated (WS) exit devices?

Resolution: This information pertains to Windstorm (WS98/9927/57/-F) devices. Rod Guards: Windstorm devices are physically compatible with rod guards (RGO). The device rod guide...:

Is there a part number for the hex dogging shaft on a HD-QEL motor?

Resolution: There is not, have to replace with HD-QEL modular kit. :

Can a Coordinator be used with a concealed vertical rod device?

Resolution: Yes, but it has to be special ordered so that a hole can be prepared into the coordinator for the latches. :

Can the 6221 or 6223 Electric Strikes be used doors over 1 3/4" thick?

Resolution: The 6221, 6223 and most other 6220 series electric strike models are designated for use only for 1 ¾" thick double doors.There are three exceptions;6224 and 6226 Closed Back models can be used on 1...:

When the Von Duprin power supplies are ordered with key lock, are the cabinets always keyed alike?

Resolution: Yes, they are always keyed alike.:

Do the wires have polarity on the Falcon T series electrified locks?

Resolution: The Falcon T851 and T881 wires don't have polarity. :