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FAQs

Do we offer the pneumatic switch for the 631-AL-EX-DA-NS?

Resolution: We do not offer just the pneumatic switch separately.:

Is there a difference between a reader that has CE-000-001 and CE-401-075 ( enable bit 75 PIV)?

Resolution: No, all the multi- technology and smart readers are default 75 bit piv and the CE-401-075 does not disable any other technologies. The 401-075 as a config card can be used after the fact to c...:

Regarding the FE410F, is there a part number that can be ordered to convert lock ordered for 4” bore hole spacing to 5-1/2”?

Resolution: There is nothing that can be ordered to convert them. If they were ordered as 4" and need to be 5.5", they would have to return the locks and reorder them. :

FE410.. when a card is presented... it gives a long beep.. then opens door..

Resolution: Yes the Control lock firmware has a user indication if the real time clock tried to default back if power was lost in the lock for an extended period of time. To clear the long beep, please d...:

What size Allen wrench is used for the ND RX switch screw?

Resolution: The ND RX screw (N523-135) requires a 0.05 hex (Allen) wrench.:

Are cylinders and keys with Schlage Quad, Numbered, and Reverse keyways open or restricted?

Resolution: Schlage's Quad, Numbered (Paracentric), or Reverse cylinders and keys are restricted, but they do not require a Letter of Authorization (LOA) or a Restricted Product Authorization (RPA) form. ...:

What are the components in kit HGPART.1114

Resolution: 54 screws10/32x 5/8" UFPHMS:

When did LCN start shipping the new 3034SE roller/slider with a wear pad?

Resolution: Engineering redesigned the SE roller/slider to include a wear pad and it was launched and started shipping with SE orders on Thursday December 13th 2018. See here for product image. &n...:

Does Schlage offer a conventional rim cylinder for use with a Sargent Rim exit device?

Resolution: Schlage does NOT offer a FSIC rim housing for use with a Sargent rim exit device. :

What is the maximum gap allowed for door position switch (DPS) operation on the L9000?

Resolution: For L9000 door position switch (DPS) operation, the door gap should not exceed 3/8". The DPS switch becomes unreliable around 1/2" door gap.: