Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Can you get any "AL" Series lever with tactile?

Resolution: The Saturn lever design is the only option for tactile on the AL series lock. :

Can rod and latch guards be used with Windstorm rated (WS) exit devices?

Resolution: This information pertains to Windstorm (WS98/9927/57/-F) devices. Rod Guards: Windstorm devices are physically compatible with rod guards (RGO). The device rod guide...:

Is there a part number for the hex dogging shaft on a HD-QEL motor?

Resolution: There is not, have to replace with HD-QEL modular kit. :

Can a Coordinator be used with a concealed vertical rod device?

Resolution: Yes, but it has to be special ordered so that a hole can be prepared into the coordinator for the latches. :

Can the 6221 or 6223 Electric Strikes be used doors over 1 3/4" thick?

Resolution: The 6221, 6223 and most other 6220 series electric strike models are designated for use only for 1 ¾" thick double doors.There are three exceptions;6224 and 6226 Closed Back models can be used on 1...:

When the Von Duprin power supplies are ordered with key lock, are the cabinets always keyed alike?

Resolution: Yes, they are always keyed alike.:

Do the wires have polarity on the Falcon T series electrified locks?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. The Falcon T851 and T881 wires don't have polarity. :

What lubricant is used for cylinders in Dexter, Falcon W, and Falcon K locks?

Resolution: 2019 and laterCylinders are now lubricated with lubricating oil. The oil is applied after the bottom pins are placed. Prior to 2019Cylinders were lubricated with graphite, th...:

Can you convert a Glynn Johnson 100 series holder or stop to an ADJ version? Or can you convert a 100 series ADJ to a standard holder or stop?

Resolution: No, the door and frame preparation are different, and the arms and tracks are different on the standard versus ADJ products. A new unit must be ordered if you want to change the function to o...:

What is the part number for the Trim Device Cable to connect an E996 or RX996 or E7500 to a Chexit module?

Resolution: The Trim/Device Cable part number is 040193. If a Chexit device is ordered with an E996/RX996/E7500 from the factory, the trim/device cable is automatically furnished at no...: