Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

How does the DSM an MBS contacts function on the M400 Mag Locks?

Resolution: Door open - DPS contact is in an open state - Door Closes contact changes state to normally closed Door open de-energized- MBS is an open state-&nbs...:

Can you purchase the circuit board assemblies for the 600 series push button?

Resolution: Yes -----PCB Assembly Only P620009-1 DPDT PC Board Assembly P620009 SPDT L2/ILL - PC Board Assembly P395362 :

Does the GF3000TJ armature get mounted using the sex bolt?

Resolution: The manual is incorrect in referencing the GF3000TJ as having sex bolts for the armature. GF3000TJ comes with blind nuts for armature installation but no sex bolts for mount...:

What is the RLDB board used for?

Resolution: This is a relay board the converts the high/low logic output to a simulated dry contact on a PIM or PIB . RLBD Access point status signals: Request-to-enter Request...:

What are the dimensions for GF3000 Threshold box?

Resolution: Threshold box 7 1/2 " x 2 1/4 " x 1 3/4 ":

My Windows Mobile Device Center stopped working after a PC update. Will it still work?

Resolution: Yes. Allegion Tech Support needs to remotely access your PC and install a &...:

How do I setup a Managed Engage account or site? Which ACP do I select?

Resolution: For a Engage Managed (stand alone) account, select ENGAGE. Selecting any other option creates a Partner account for that brand access control system.:

After LE Mortise lock was Re-Handed in the field, the REX function stopped working.

Resolution: If the LE lock was re-handed on site, you have to make sure the stop screw is on the correct side.Check Install Guide (section A pg2) for moving Stop Screw and RX Module to the correct side of...:

How can I downgrade firmware on an Engage device?

Resolution: Only one Control version lock can be downgraded.Control devices that are programmed with Firmware 03.15.01 can be downgraded to any version.Here are the versions that you CANNOT downgrade from as o...:

AD latch 13-049 part number was changed to 13-247

Resolution: Same component, different part number.: