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FAQs

What is the Wiegand pulse width for the MT15 reader?

Resolution: 100 microseconds.:

Do we offer a jig that drills the hole diagonally for the DPS on the AD400-CY for wood door?

Resolution: No, that is a door manufacturer’s process.:

Is the latch retractor for the CO-200 and CO-220 the same?

Resolution: Yes it is:

Did the Pro series locks have a coin cell battery?

Resolution: No, the Pro series lock did not have a coin cell battery.:

How does the DSM an MBS contacts function on the M400 Mag Locks?

Resolution: Door open - DPS contact is in an open state - Door Closes contact changes state to normally closed Door open de-energized- MBS is an open state-&nbs...:

Can you purchase the circuit board assemblies for the 600 series push button?

Resolution: Yes -----PCB Assembly Only P620009-1 DPDT PC Board Assembly P620009 SPDT L2/ILL - PC Board Assembly P395362 :

Does the GF3000TJ armature get mounted using the sex bolt?

Resolution: The manual is incorrect in referencing the GF3000TJ as having sex bolts for the armature. GF3000TJ comes with blind nuts for armature installation but no sex bolts for mount...:

What is the RLDB board used for?

Resolution: This is a relay board the converts the high/low logic output to a simulated dry contact on a PIM or PIB . RLBD Access point status signals: Request-to-enter Request...:

What are the dimensions for GF3000 Threshold box?

Resolution: Threshold box 7 1/2 " x 2 1/4 " x 1 3/4 ":

My Windows Mobile Device Center stopped working after a PC update. Will it still work?

Resolution: Yes. Allegion Tech Support needs to remotely access your PC and install a &...: