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FAQs

Does Ives supply templates or instructions for their pulls?

Resolution: In most cases, instructions/templates are not provided for Ives pulls. The location of the pull on the door is determined by user or architect preference. The hole s...:

What parts are in screw pack OHPART.10409 for the Glynn Johnson (GJ) overhead ?

Resolution: The screw pack contains 12 screws to account for both wood and metal applications.The screws are listed on this instruction sheet: click here:

Will the QM option make my door completely silent?

Resolution: The QM option reduces the operational noise of the Exit Device or Trim during normal operation.Other factors can cause the complete door system to make noise. To be most effective, combine the Q...:

What replaced the Glynn-Johnson 360 series?

Resolution: The 450 replaced the 360. Door preps are different. :

What are Florida Building Code (FBC) Listings for Von Duprin exits?

Resolution: We have FBC approvals for exits. See FBC listing number FL-14482. The link to the online directory is : https://www.floridabuilding.org/pr/pr_app_srch.aspx:

What A knob lock functions can the Levon lever be installed?

Resolution: The Levon lever has limitations on where it can be installed on the A knob:Available on the inside and outside trim for the 10 and 40 functions.Inside trim only for 25, 30, 53, 70, 80, and 85 funct...:

Will a non Primus key operate a Primus cylinder?

Resolution: Classic and a Classic Primus keys use different keyways, so just dropping the finger pins will not allow a Classic key to fit into the Primus cylinder.Everest keys are interchangeable as the keyway...:

What is the maximum voltage for the ND12, ND80 or ND96 electrified lock?

Resolution: The maximum DC voltage for the ND12, ND80, ND96 electrified lock is 12vdc - 24vdc +10% or 10.8 TO 26.4vdc.:

Are the small hinge tension pins for the Ives 3SP1 spring hinge sold as a separate item?

Resolution: The small pin for the 3SP1 holds tension on the spring hinge. The pins are not sold separately by Ives. Comparable pins (Metric 18-8 Stainless Steel Dowel Pins) may be pur...:

Can a standard RX switch (non chexit) be adjusted?

Resolution: Yes. Step 3 on RX installation instructions show how this is done. Click HERE for instructions.: