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FAQs

How many QEL devices will operate from the PS902?

Resolution: Two. Please click here for instructions. :

Resolution: September 2001:

What are my options if I need rescue hardware with a strike pocket in the center of the cased opening?

Resolution: The 299AS-7 and 299AS-8 (strikes with integrated stop) do not have centered strike pockets. If a true centered strike pocket is needed, order the 299RS-7 or 299RS-8 strike only, as these do h...:

What do the RSS letters mean in my exit device description?

Resolution: RSS is an abbreviation for Red Silk Screen pushpad. The SS signal switch device comes standard with a RSS pushpad that reads "EMERGENCY EXIT ONLY. PUSH TO OPEN AND SOUND ALARM". As an o...:

How to Change the Batteries in a Schlage Encode Lock

Resolution: Schlage Encode locks are powered by AA alkaline batteries, and replacing them is a simple process that ensures your lock functions reliably. Whether you own the BE489WB, BE499WB, or FE789WB model, ...:

What Schlage Connect Lock Do I Have?

Resolution: The Connect Series can be categorized into four groups:Schlage Connect Z-Wave Plus – BE469ZPSchlage Connect Zigbee – BE468GBAK (Discontinued)Schlage Connect Z-Wave – BE469, BE469NX, BE469WK, BE469I...:

What is the XN13-269 for the ND44 to convert to an ND40?

Resolution: The XN13-269 was created to help facilitate replacement of the ND44 with the ND40. Part number includes the complete chassis, outside lever, outside springcage, and rose. This is...:

What items are needed to add cylinder operation to a 1590 device?

Resolution: A 159 cylinder assembly and a 1590 device retractor are needed to convert a 1590 to a 1592 (cylinder operation). When ordering 159 cylinder assembly, specify:1. NL (night latch) or HB (hold ba...:

Is the HL6 9000 EO / EN option supplied with a blank plate?

Resolution: The HL6 9000 EO/EN does not come with a blank plate for one side.:

What special kit is needed for “less bottom rod-(LBR)” or “less bottom latch-(LBL)” Von Duprin fire-rated exit hardware?

Resolution: The appropriate kit will be furnished and charged (one per pair of doors) when fire-rated LBR/LBL devices are ordered from the factory.What kit do I need to order if I did not order the LBR/LBL kit...: