Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Do you need Double Egress arm to install a 4040SE on the Push Side of a door?

Resolution: The 4040SE uses the regular arm for any Push Side mounting (minimum 28" door width). ST-2788 (a special arm and track) can be used to mount a 4040SE on the Push Side of a smaller (narrow) doo...:

Is the channel end cap on the 17/18 the same as on the 24/25 devices?

Resolution: The end cap for the 17/18 devices will not fit on the 24/25 devices due to the mechanism case being wider on the 24/25's. :

Where is the RA closer reinforcement located on a frame for a Regular Arm Closer?

Resolution: Optional closer reinforcements are located at 3" from hinge jamb to the beginning of the reinforcement plate. This applies to Regular Arm, Parallel Arm, Top Jamb. Regular Arm (RA) closer reinfor...:

What could cause the Von Duprin exit alarm ALK to turn off after one or two minutes?

Resolution: If the spring on the Von Duprin exit alarm ALK board is not located correctly as shown on the instructions, then the vibration from the horn allows the cylinder to turn and shut the exit alarm ALK ...:

Can you order a 1461 cylinder only?

Resolution: The part number is: 1461-3071 for the door closer cylinder body.:

What is an SC keyway?

Resolution: ILCO is a manufacturer that uses SC as a designation to represent Schlage keys. ILCO is not affiliated with Schlage so a key with an SC designation was never manufactured by Schlage. The followin...:

How to fix an ND75/95 with a pin coming out of the keycam prior to 2012?

Resolution: Replace chassis or keycam.:

Does LCN still offer the PAH 60?

Resolution: The PAH 60 is available for purchase from LCN.:

On a HandPunch reader, is there any way an illegal date (such as February 31) could be displayed on the reader as the date?

Resolution: The HandPunch reader itself does not control the setting of a date that is displayed. It can be manually set by a supervisor though the reader setup menu. In most cases, on a ...:

What would cause a 4040SE not to hold the door open?

Resolution: A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...: