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FAQs

Can the Von Duprin SS and ALK option be in the same device?

Resolution: Depends on what is being ordered; SS can stand for either the "Signal Switch" or the "Silk Screen" push bar. The SS (Signal Switch) and ALK (Exit Alarm) sit in the same location in the exit devi...:

Does Von Duprin have a separate template for a 98/9947WDC-LBR?

Resolution: Von Duprin never created a template for the 98/9947WDC-LBR panic device because the device does not require the extra preps for the auxiliary fire latch and plug required for the 98/9947WDC-LB...:

Do you need the CI and the CD option on 98/99 device or is the CI enough?

Resolution: CI (cylinder dogging with indicator) will give you CD (cylinder dogging) with the indicator, so all you would need is the CI. :

How is the ND lock lead lined?

Resolution: The ND lead lined option is specified by XN12-307 and consists of two 1/16” thick rose plates, a single 1/8” button/cylinder plate, and a 1/16” latch sleeve. ND12/ND80/ND82/ND85 uses part...:

Does LCN or Dor-O-Matic still make a floor closer?

Resolution: Neither Dor-O-Matic or LCN manufacturers a floor closer. :

What is the difference between the 2030 and 5030 closer?

Resolution: 2030 and 5030 are both overhead concealed closers. Catalog information can be found here. The 2030 uses a concealed, in the door, track, and a concealed one piece arm. The 5030 use...:

What are the part numbers for the SFIC driver and spacer used on the ND series locks?

Resolution: There are several part numbers available: Part Number Contents 09-774 SFIC driver & Spacer N523-091 SFIC driver D500-000 Spacer:

How should I update firmware (FW) on an AD300?

Resolution: Steps to update firmware on an AD300. A) Keep the VIN/GND or AUX power applied. The AD300 will not function properly on AA battery power. B) Connect the SUS/HHD to the USB connector and p...:

Is there a way to prevent an employee from making any type of punch (IN or OUT) during the lunch lockout period on a HP4000?

Resolution: Yes, you can use a BACK Code list to control the type of punches that will be locked out until the timer has expired on any F-Series HandPunch that is break compliant. By using 00 a...:

What the differance between 313 and 313AN on Von Duprin Exit devices?

Resolution: 313 is powder coat and 313AN is anodized finish. We no longer provide anodize finishes with VD exit devices.: