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FAQs

What is the part number to the 2390 dogging shaft?

Resolution: The dogging shaft only is part number "SHAFT.101" and just snaps into the dogging adapter.:

Is the 4041/4040XP and the 4040SE cylinder body the same?

Resolution: The 4041/4040XP and 4040SE closers cylinders are "NOT" the same. The 4041/4040XP cylinder has an adjustable size 1-6 spring. The 4040SE cylinder has an adjustable size 2-4 spring. The 4041/404...:

Is there a spacer for the Schlage B500 or Falcon D200 deadbolts for use on a 1 3/8" door?

Resolution: Schlage B500 The B500 series non-IC will fit onto a 1 3/8" thick door out of the box with no additional parts. The B500 IC option (B, BDC, GD, HD) requires a shim kit, 36-0...:

When ordering the mullion stabilizers do you need a set per door or does one set set take care of a pair of doors?

Resolution: One stabilizer set takes care of the pair of doors for one mullion.:

Can a Senior Swing 9560 be converted to a 9550 or a 9550 converted to a 9560?

Resolution: To convert a Senior Swing 9550 to a 9560:You will need an additional control box (9560-3462) and cable/parts bag (9560-518).Remove the companion harness (9550-982) from one of the motor/g...:

What is the function of Green cable on PS902

Resolution: Those are internal communication lines used between the 900-4RL(s) and 900-2Q(s) boards in whatever combination they are arranged in. They go straight through the power supply board. It is only use...:

Why would you use a 1 piece surface top rod for an 8ft door instead of adding an extension rod to the standard rod?

Resolution: You would use one piece top rod instead of adding an extension rod to the standard surface vertical rod exit device so you do not see the seam of the 2 rods together.:

What special template (ST) is used with a 6030 closer and wood frames?

Resolution: ST-2232 is used for a 6030 in a wood frame. Requires the 6030-416 wood mounting clip set.The 416 wood clip set will be packed with closer if ordered with STST-2232 is designed to be used with IVES ...:

What special template (ST) is used with a 4040(XP) Rw/PA mount closer and a GJ overhead stop?

Resolution: The use of a 62A Shoe (required) would be used to mount a 4040XP Parallel Arm with a "SURFACE" GJ 70, 79, 81, 90, or 450 series stop. You would order the 4040XP with a Reg w/62A arm op...:

What causes the top latch of a 1690 to not hold in the retracted position while the door swings?

Resolution: The top rod is adjusted too short, so when pushpad is pressed it is not operating the top latch enough to get into the hold down position. The top rod would need to be lengthened by turning the lat...: