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FAQs

What are the 3 wires on the Falcon AE switch?

Resolution: For 24/25 devices per instructions : Violet - Normally Open Black - Common Gray - Normally Closed:

How do you wire the 8310-865 receiver to a 4600 Series operator?

Resolution: The 4630/4640 operator can accept any ( normally open / dry contact) actuator - hardwired or wireless. LCN Wireless actuators require the use of the 8310-865 RF receiver.The 8310-865 RF ...:

What are Frascio levers?

Resolution: Frascio is a company that provides decorative lever sets for many of Allegion products. More information can be found on their web site.:

What replaced the D400 series or the D800 series?

Resolution: Part compatibility (Old vs new): With the exception of the cylinder, most of the parts are neither backward nor forward compatible. This includes the deadbolt. The cylin...:

What is the conventional cylinder used in a KS lock

Resolution: See Table below for part numbers: :

Linking a PIM-TD2 / PIM-TD4 to a WRI

Resolution: Note: Too many dropped packets will result in link failure. Link fail is reported with rapid green red alternating on LED2. A good link will terminate the pack...:

Are there parts available for the old D lever locks?

Resolution: The D lever was discontinued in October 2003 and there are no parts available.:

What is the part number for the 1460 cylinder mounting bracket?

Resolution: The part number for the 1460 cylinder mounting bracket is: 1460-30A.At the end of August 2016, this mounting bracket is packed in the closer Screw Pack. Please note it used to be shipped loos...:

What parts are required to update an older 4630 or 4640 operator from the old on/off switch and/or I/O board to the new version?

Resolution: If you have an old digital 4630 or 4640 operator with an I/O Board assembly that has two terminal strips, one with terminals 1-12, and the other that has 13-24 and you are in need of replacing th...:

What happens if 98/99NL drive screw is not removed?

Resolution: If you don't remove the NL drive screw on 98/99 rim or vertical rod devices, then the device would stay in the night latch function, your key will retract the latch(es).: