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FAQs

4600 with EO3, how to troubleshoot and how can you check the clutch and motor on a 4600 operator?

Resolution: If you get an EO3 on the control box on a 4600 operator. E03 = Motor / Clutch not plugged in or open coil. To troubleshoot follow these steps:Verify that the motor is plugged into the c...:

What size is the tool for the security screws on the WA5200

Resolution: The tool is a T10 Pin Torx security bit:

How does the Schlage S210 interconnect lock operate?

Resolution: Deadbolt operated by key from outside or by turn unit from inside. Bolt automatically deadlocks when fully thrown. Latch retracted by lever from either side. Turning inside lever retracts deadbolt ...:

Can the Von Duprin SS and ALK option be in the same device?

Resolution: Depends on what is being ordered; SS can stand for either the "Signal Switch" or the "Silk Screen" push bar. The SS (Signal Switch) and ALK (Exit Alarm) sit in the same location in the exit devi...:

Does Von Duprin have a separate template for a 98/9947WDC-LBR?

Resolution: Von Duprin never created a template for the 98/9947WDC-LBR panic device because the device does not require the extra preps for the auxiliary fire latch and plug required for the 98/9947WDC-LB...:

Do you need the CI and the CD option on 98/99 device or is the CI enough?

Resolution: CI (cylinder dogging with indicator) will give you CD (cylinder dogging) with the indicator, so all you would need is the CI. :

How is the ND lock lead lined?

Resolution: The ND lead lined option is specified by XN12-307 and consists of two 1/16” thick rose plates, a single 1/8” button/cylinder plate and a 1/16” latch sleeve.:

Does LCN or Dor-O-Matic still make a floor closer?

Resolution: Neither Dor-O-Matic or LCN manufacturers a floor closer. :

What is the difference between the 2030 and 5030 closer?

Resolution: 2030 and 5030 are both overhead concealed closers. Catalog information can be found here. The 2030 uses a concealed, in the door, track, and a concealed one piece arm. The 5030 use...:

What are the part numbers for the SFIC driver and spacer used on the ND series locks?

Resolution: There are several part numbers available: Part Number Contents 09-774 SFIC driver & Spacer N523-091 SFIC driver D500-000 Spacer: