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FAQs

Schlage Sense Pro™: Pairing Instructions

Resolution: Sense Pro users can choose to pair Sense Pro with the Apple Home app or both the Apple Home app and Schlage Home app. Pairing with both apps enables the full feature set, includ...:

Will the Dexter C1000 SFIC prep accommodate both 6 or 7-pin cylinders?

Resolution: The C1000 accommodates SFIC to accept 6 or 7 pin. :

What is the part # for the 9553IQ companion cable?

Resolution: The 9550IQ companion cable can be order by 9550IQ-982. This companion cable is used with the 9553IQ Sr Swing simultaneous pair operator. :

Is the trim for the Schlage PM Series Mortise compatible with the Schlage L9000 mortise lock?

Resolution: The trim design, spring cage and mounting hole locations are different. Schlage PM Series mortise trim is not compatible with the Schlage L9000 mortise. Also, the Schlage L9000 mortise tr...:

Will a Pm Mortise body fit in the L9000 prep (pocket)?

Resolution: With a minor adjustment to the thru-door mounting holes, the Schlage PM series mortise could be used. See the PM templates.The mortise pocket depth is the same. :

What replaced the 8310-854 header mount activation sensor?

Resolution: The 8310-875 has replaced the 8310-854 header mount activation sensor. The bracket part number is 8310-875ECAThe cover part number is 8310-875ERA:

What STD finishes are available for the LCN SEM 7800 magnets?

Resolution: The SEM7800 series magnets standard finishes are Aluminum or Dark Bronze. :

What PM series levers are shared with the L9000 series.

Resolution: Athens, Broadway, Latitude, Longitude, Rhodes and Tubular are available in both PM and L9000 series.The lever designs are available BUT the levers are not interchangeable between PM and L9000 series.:

On a WS-T 99/9927 be corrected by replacing the center case, or do they need a whole new device?

Resolution: The WS-T-98/9927 device uses the WS98/9927 Centercases.(101024 RHR or 101023 LHR).The WS=T-98/9957 device uses the WS98/9957 Centercases (24056894 RHR or 24086860 LHR).:

When ordering a 5547-EO, what do they need to add 555NL.

Resolution: The 55NL Trim comes with all necessary components to add that trim to a standard 5547EO Exit Only Panic Rated Device for Metal Doors except the Rim Cylinder.: