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FAQs

Do Falcon TM series RX kits include connectors?

Resolution: The 8-pin Molex connector for use with the RX kit can be ordered separately. The part number is N523-176.:

Do Falcon TM Series mechanical locks with RX switches come with connectors?

Resolution: The Falcon TM series mechanical functions when ordered with RX will have two options: RX and CONRX. The RX option will not include a Molex connector.The CONRX option will include a Molex conne...:

Schlage Sense Pro™: Pairing to Apple Home

Resolution: Before Getting StartedAn Apple Home Hub is required to pair directly with Apple Home and to enable the "Unlock on Approach" functionality.The hub must support Matter over Thread.Ensure that your iP...:

Schlage Sense Pro™: Pair to Schlage Home and Apple Home Simultaneously

Resolution: The Schlage Sense Pro™ has the ability to work simultaneously in both the Schlage Home app and the Apple Home app.The iOS version of the Schlage Home app is required to achieve simultaneous mode.&n...:

Schlage Sense Pro™: Programming Sticker Location

Resolution: There are not any manual programming options for the Schlage Sense Pro™. There is one default user code provided that can be used if the lock has not yet been paired to the Schlage Home app or...:

Schlage Sense Pro™: Empty Wi-Fi Network List

Resolution: If you're experiencing an empty Wi-Fi network list when trying to pair your Schlage Sense Pro™ with the Schlage Home App, or when re-establishing your Wi-Fi connection, there are several common cau...:

Schlage Home App Error: "Your lock is already connected to a Matter controller"

Resolution: Have you encountered the following error in the Schlage Home app? "Your lock is already connected to a Matter controller. Open the controller app to add device and enable pairing." ...:

Schlage Home App: Locating MAC ID

Resolution: If your Schlage Sense Pro™ (BE889), Schlage Arrive (BE459), Schlage Encode (BE489), Schlage Encode Plus (BE499), or Schlage Encode Lever (FE789) is paired to the Schlage Home app you can loca...:

Apple Home Not in the "Works With" Section

Resolution: The Schlage Encode - BE489 or the Schlage Sense - BE479, Discontinued cannot be connected to Apple HomeKit through the "Works With" section of the Apple Home app. The locks can only be paired to th...:

What is the AMP draw on the LCN SEM7800 series magnets?

Resolution: The SEM series magnets have an amp draw of 30mA @ 12VDC, 20mA @ 24V AC/DC and 20mA @ 120V AC. For reference, please see LCN SEM Magnet catalog information, here.: