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FAQs

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Understanding the Quick Start Card for the Schlage Sense Pro™

Resolution: The Quick Start Card included in the box with your Schlage Sense Pro™ is designed to simplify installation and setup. It features two QR codes that provide access to essential digital resources for...:

Schlage Sense Pro™ Quick Start Card

Schlage Sense Pro™: Programming Sticker Location

Resolution: Default codes are located on the label on the quick start card in the box. Codes are also on the label on the inside assembly. You must remove the battery cover and holder to fully see the lab...:

Schlage Sense Pro™: Apple Home and Home Keys

Resolution: Apple Home provides an easy, secure way to control enabled accessories using the Apple Home app and Siri on your iPhone, iPad, Apple Watch, HomePod, or Mac.After setting up your Schlage Sense Pro l...:

Schlage Sense Pro™ Troubleshooting Guide

Resolution: Are you having trouble with your Schlage Sense Pro™? Click here, to navigate to the troubleshooting guide for the Schlage Sense Pro™. Here you can diagnose problems by interpreting the keypad ...:

Schlage Sense Pro™: Pair to the Schlage Home App

Resolution: The Schlage Home app provides an interactive step-by-step process for pairing your lock. To ensure a seamless setup experience, it's recommended to start with the app. Before You Begin:Ensure ...:

Will the LCN 1450 pull side mounting work with swing clear hinges?

Resolution: The 1450 pull side mounted closer will work with swing clear hinges. Locate closer and arm from pivot point of the swing clear hinge.:

Does the LCN 9500IQ operators have a concealed switch option?

Resolution: The 9500IQ series operators come std with a switch which is primarily concealed behind a flip door on the endcap. You can also order the operator with NO Switch if desired. For r...:

What is the warranty on the Falcon TM series?

Resolution: Falcon TM series carries a 10 year warranty for mechanical locks, a 3 year warranty for electrified locks and 3 year finish warranty on all locks, all finishes except 613 finish.: