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FAQs

How long is an invite text for a Schlage Mobile Credential valid?

Resolution: How long is an invite text for a Schlage Mobile Credential valid?The text message invitation sent to the patron to download the BLE mobile credential currently expires after 24 hours.:

Can LEBMD work in Office lock function?

Resolution: Can LEBMD work in Office lock function?No, only Storeroom, Apartment, and Privacy modes will function as expected.:

What credentials can be used with Control locks?

Resolution: What credentials can be used with Control locks?Schalge Mifare and Desfire physical credentials (currently 8000 and 9000 series). Schlage and select partner mobile credentials using BLE or NFC...:

What does part L483-039 include?

Resolution: What does part L483-039 include?This is an extension cable between LE series battery holder and main board. :

Do wristband credentials need to touch reader to activate?

Resolution: Do wristband credentials need to touch reader to activate?Yes, or very close to touching. Due to the very small antenna size they need close proximity to RF field from reader. :

Where is Engage Gateway produced?

Resolution: :

Understanding the Quick Start Card for the Schlage Sense Pro™

Resolution: The Quick Start Card included in the box with your Schlage Sense Pro™ is designed to simplify installation and setup. It features two QR codes that provide access to essential digital resources for...:

Schlage Sense Pro™ Quick Start Card

Schlage Sense Pro™: Programming Sticker Location

Resolution: Default codes are located on the label on the quick start card in the box. Codes are also on the label on the inside assembly. You must remove the battery cover and holder to fully see the lab...:

Schlage Sense Pro™: Apple Home and Home Keys

Resolution: Apple Home provides an easy, secure way to control enabled accessories using the Apple Home app and Siri on your iPhone, iPad, Apple Watch, HomePod, or Mac.After setting up your Schlage Sense Pro l...: