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FAQs

What is the minimum for center to center on the 9264/9264F and 9266/9266F?

Resolution: For Ives 9264/9264F and 9266/9266F Long Door Pulls, certain dimensions should be considered when determining an appropriate Center-To-Center (CTC) dimension for the mounting posts.For Pulls 36" lon...:

What is the diameter of the W small rose?

Resolution: The W series small rose has a diameter of 2 9/16":

What is the Allen screw size for MA LON and LAT levers

Resolution: The Allen screw has a 1/4-28 UNC thread size with a length of 1/8”.:

What keys can be ordered in AML1 key section?

Resolution: LOCKED DOWN TO TECHNICAL SUPPORTAML1 is a restricted keyway for Falcon and it is managed through Key Control. It is available on two different key blanks:KB11003 - operating key blankKB21003 ...:

What keying options are available on the Dexter commercial deadbolts?

Resolution: The Dexter DB1000 and DB2000 deadbolts have only two keying options:6-pin Schlage C keyway, Keyed Different (KD)Less SFICAll other keying options including Keyed Alike (KA), 0-bitted, and master ke...:

Does Von Duprin offer the 780L trim with an RX option?

Resolution: The 780L is not available with an RX option.:

Is it possible to reset Falcon and Von Duprin alarm kits (ALK) with an access control system?

Resolution: Yes, the Falcon and Von Duprin ALKs can be reset using an access control system connected to the External Inhibit terminals, the ALK key switch assembly, or the ALK automatic reset feature.:

Can the Von Duprin 230L trim be used on doors thicker than 2-1/4"?

Resolution: The 230L trim cannot be used on doors thicker than 2-¼". Von Duprin does not offer parts to accommodate 22 Series Devices and Trims for doors over 2 ¼" thick.Consider using 98/99 or 33A/35A Se...:

Can the Von Duprin EPT-2 and EPT-10 be ordered less wires?

Resolution: The EPT-2 and EPT-10 are only available with wires pre-installed.:

What is the part number for a T-pin used in Schlage residential cylinders?

Resolution: In the Schlage residential compressible cylinders, a T-pin style top pin is used. The part number is F506-451. It is available for sale according to the Residential Price Book. He...: