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FAQs

Can the L9066 Schlage mortise lock be ordered with an indicator?

Resolution: Locked down to Tech The L9066 function is not available for ordering with an indicator. You can order indicators separately and add to the L9066 in the field. Please contact Mechanic...:

Is the retainer for the B580 available as a separate item?

Resolution: Locked down to Tech SupportThe part number for the retainer is: B520-679. It is not available as a separate part. :

Can only push or pull handle assemblies be installed on both sides of the door on the Schlage HL6 tubular lock?

Resolution: The push or pull paddle assemblies cannot be installed on both sides of the door.:

Opening Force of Legacy Swing vs Swing IQ with Power Assist?

Resolution: Opening Force of the Legacy Swing was approximately 10-12lbs depending on the variables and settings and the new Swing IQ opening force with Power Assist turned “on” is approximately 10lbs of force...:

On L series electrified, what does the LX monitor?

Resolution: The LX on the L series electrified monitors the actual latch, not the AUX latch.:

What is the part # for the spacer for A series ORB KIL knob?

Resolution: Use part # A508-640 for this.:

Does Schlage offer knobs on any lock series?

Resolution: L and LM series are the only Schlage Commercial lockset to still have knobs. If needing a cylindrical lockset with knobs, look to the Falcon W series.:

What is the part # for the Spanner wrench?

Resolution: Spanner Wrench part #'sMetal - 0121415Blue Plastic - 24002693:

Do the ND Electrified locks come with the Con-6w?

Resolution: The Electrified Nd locks will come with the Con-6W. :

Can the ND with HSLR be ordered with split trim?

Resolution: The HSLR trim for ND locks lust be ordered as a set as with a complete lock and can not be mixed with other trims. :