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FAQs

Resolution: You will have to get a new ALK kit…:

LCN Swing IQ Special Request form for a Surface Mount Swing IQ with a legacy header

Resolution: PRODUCT SUPPORT INFO ONLYHere is the link to the Special Request form for an Allegion Distributor or Allegion RSO to complete. Instructions in the form as well. :

What is power boost on a Senior Swing IQ operator?

Resolution: The Swing IQ units have Smart Power Boost technology.Smart Power BoostA rare combination of brains and brawn, our Smart Power Boost can both add and control additional force on the closing cycle, o...:

Can the on/off/hold open switch be moved from one side to the other on a 9500IQ?

Resolution: The 3-position switch (on/off/hold open) on the 9500IQ series operator can be moved from one end cap to the other end cap in the field if it needs to be switched.:

Does the ND81 require timing?

Resolution: To time the ND81:Install lock except outside lever.From outside, rotate key cam counter clockwise until it stops.Now rotate key cam vertically (12:00 and 6:00 position) for Conventional cylinders o...:

Where can I find the PM Indicator Templates?

Resolution: The Indicator templates are combined in the PM door template index. Click here for the index. :

Does the ND78 / ND98 require timing?

Resolution: See also ND series timing guide.See also ND78/ND98 timing demonstration video.:

Where can I find the PM door template index?

Resolution: Click here for the PM series door template index. :

Is the B572 available without an Indicator?

Resolution: The B572 is not currently available to order without an indicator. It can only be ordered with either inside, outside or dual indication trim.:

What SDI 100 Level/Model are Republic Steel Stiffened Doors?

Resolution: Levels 2–4 and Models 1 and 2 (Maximum Duty Performance level A) :