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FAQs

What material is the PPH-50 made of?

Resolution: The PPH-50 is made from a hard black plastic.:

Does the Locknetics 692 smart bar use the same control board as the Schlage 692 smart bar?

Resolution: Yes, they use the same part: P114285:

Can the AD-200-MD be classed to a 70-storeroom function?

Resolution: Yes, it can be done. But SUS will alert you that it is not a recommended function for the AD200-MD.:

What is the minimum firmware to read DESFire EV3 credentials on MT and SM10 readers?

Resolution: The reader needs a minimum firmware version of 23.02 or higher, which was released in April 2020.:

Can I order the Falcon YALE Conventional 6 pin Cylinder Master Keyed?

Resolution: Master keying is not available. Cylinders are only available in either KD or 0-Bit and are furnished 0-bit unless otherwise specified. Specify Yale 8 (Para) keyway when ordering. Refer to the ...:

Reclassing an AD series lock - Video

Resolution: Click here to watch video:

Presenting a configuration card to an AD series lock - Video

Resolution: Click here to watch video:

Presenting a configuration card to an NDEB and the LEB locks - Video

Resolution: Click here to watch video:

Can the firmware on a WPR-400 be updated with the SUS APP?

Resolution: Yes, it can. Just like a standard AD lockset firmware.:

When did Schlage introduce SI/SIK readers into the product line for AD Series locksets?

Resolution: The SI/SIK readers for the AD Series locks were introduced on August 3, 2016: