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FAQs

What Are the Required Door Preparation Specifications for the Schlage Arrive?

Resolution: Refer to the chart below for the detailed door preparation specifications required for installing your Schlage Arrive Smart Deadbolt.For installation instructions, please click here.Door Thickness1...:

Pin & Tumbler Studio: Mosaic Trim Collection Product Dimensions

Resolution: ATrim Width35⁄16"BTrim Height55⁄8"CTrim to End of Lever51⁄2" More DimensionsDepth from the door (Latitude)27⁄16"Depth from the door (Bowery)2 5⁄16" :

Pin & Tumbler Studio: Mosaic Trim Collection Installation Instructions

Resolution: Installing your new Mosaic Trim Collection from the Pin & Tumbler Studio by Schlage is a simple process that allows you to customize your door hardware with ease. To ensure proper installation ...:

What Can I Buy on the Schlage Website?

Resolution: The Pin & Tumbler Studio by Schlage will be offering our Mosaic Trim Collections. Available in Natural or Bold styles, these interchangeable trim collections reflect current design trends in th...:

Why Can't I Buy Other Schlage Locks on the Schlage Website?

Resolution: While Schlage.com now offers a shopping cart feature for some products, not all locks are available for direct purchase on the website. Currently only the Pin & Tumbler™ Studio by Schlage-the M...:

Why is There a Shopping Cart on the Website?

Resolution: Schlage.com has introduced a shopping cart feature, allowing customers to purchase locks directly from the website. This new functionality makes it easier than ever to browse, select, and buy Schla...:

What kind of Diode comes with a Locknetics Strike?

Resolution: It is a diode called an MOV (Metal Oxide Varistor) which refers to a circuit that combines a diode, which allows current to flow in one direction with an MOV, a voltage-limiting device to...:

What is the thickness of the LCN 62A shoe, that attaches to the frame?

Resolution: The thickness of the LCN 62A auxiliary shoe is .25 or ¼” thick.:

Where is the date of manufacture on the Falcon SC71A closer?

Resolution: The manufacture date will be stamped on the cylinder body. See below example- :

How are the mounting posts attached to the escutcheon trim for Schlage L9000?

Resolution: LOCKED DOWN TO TECHNICAL SUPPORTThe mounting posts for the L9000 series outside escutcheon trims are attached as follows:For L escutcheon, mounting posts are welded to the trimFor N escutcheon, mou...: