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FAQs

What kind of Diode comes with a Locknetics Strike?

Resolution: It is a diode called an MOV (Metal Oxide Varistor) which refers to a circuit that combines a diode, which allows current to flow in one direction with an MOV, a voltage-limiting device to...:

What is the thickness of the LCN 62A shoe, that attaches to the frame?

Resolution: The thickness of the LCN 62A auxiliary shoe is .25 or ¼” thick.:

Where is the date of manufacture on the Falcon SC71A closer?

Resolution: The manufacture date will be stamped on the cylinder body. See below example- :

How are the mounting posts attached to the escutcheon trim for Schlage L9000?

Resolution: LOCKED DOWN TO TECHNICAL SUPPORTThe mounting posts for the L9000 series outside escutcheon trims are attached as follows:For L escutcheon, mounting posts are welded to the trimFor N escutcheon, mou...:

How do you send remote unlock to a WRI-400 using a Pim-485?

Resolution: Make sure Tamper is pulled out, enable wake up on radio, and enable extended unlocks. Then a remote unlock can be sent.:

When I order and install an AD300-993 should I use the RX switch?

Resolution: Yes, if you do not use an RX switch, you will not have request to exit reported. If they monitor DPS, then you will see the door open with no access or egress and could be a forced door. That'...:

What is the power output of the PS902 power supply by default? 12 or 24VDC?

Resolution: 24 VDC is set from the factory on a PS902.:

How to Register my Lock?

Resolution: If you've recently purchased a Schlage lock and want to register it, we understand the importance of securing your investment. Click here to register your lock.:

Why is there always a 5 second delay when I unlock my PB405?

Resolution: If you wire it with 3 wire this is how it is supposed to work. But if you wire it as a 2 wire, then it will lock and unlock immediately.:

What does the Lift Arm of the 996-2 Trim and the Lift Arm Adapter for the Von Duprin Double Cylinder (-2 and -2SI) feature look like?

Resolution: Von Duprin redesigned the 98/99 Series Double Cylinder feature in May 2022.The older Double Cylinder feature located a cylinder in the top of the center case to lock or unlock the outside lever on ...: