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FAQs

Does Falcon stamp the keyway on their keys?

Resolution: With the exception of default keyways (conventional “G” and small format IC “A”), Falcon stamps the keyway on its conventional (KB573 and KB577) keys as well as it's small format IC (KB628) keys.:

What are the dimensions of the SC80-72FC full cover?

Resolution: The SC80(A) Full Cover is (L) 13 1/16” x (W) 3” x (H) 2 1/8”. See image below.:

What are the dimensions of the SC80-72 slim cover?

Resolution: The SC80(A) Slim Cover is (L) 13” x (W) 2 1/16” x (H) 2 3/8”. See below image.:

Does uninstalling and reinstalling the Android SUS App restore the coupling password to default 123456?

Resolution: Yes, uninstalling and then re-installing the Android SUS App will restore the coupling password to 123456.:

Video - Enabling the remote release function on the CO100 50 function

Resolution: Schlage CO-100-50 (Office Function) - Enabling Remote Release Functionality (youtube.com):

Video - Enabling the privacy indicator for the CO100, CO200 and AD200

Resolution: Schlage "40 Function" CO-100, CO-200, and AD-200 - Enable Privacy Indicator (youtube.com):

Video - Using demo mode with a PIM400 and an AD400

Resolution: Android SUS (SUS-A) - AD400 and PIM 400 Demo Mode (youtube.com):

Video - Converting an AD/CO 993R to an AD/CO 993M

Resolution: Schlage AD Series - Converting 993R to 993M Prep:

What is the part number for the In Rush Suppressor for use with Schlage Reader Controllers?

Resolution: Magnetic Lock Kit - In Rush Suppressor: P/N: ACC-IRS-4700:

How do I add devices from computer?

Resolution: You cannot add a device to the Engage software from the web portal. The only was to add devices to the Engage site is by using the Engage app on your phone. You will have to be in front...: