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FAQs

Resolution: Falcon does not offer an FSIC padlock. :

How long is the door loop kit for the 6440XP?

Resolution: The 6400-459 door loop is 24” long.:

Resolution: Are you having trouble locking or unlocking your Schlage Encode Series Lock, including models like the BE489, BE499, or FE789? Whether it's a keypad issue, a motor connection problem, or a power fa...:

Is there a cut sheet for the PT Performance Series?

Resolution: A cut sheet is available here.:

Does the 4600-3462 controller come with the ribbon and power cables?

Resolution: The ribbon cable 3498-1 and the power cable 3498-2 both come with the 4630(40)-3462 controller:

What is the part number for Schlage LFIC Sargent Control key blanks?

Resolution: Schlage's LFIC Sargent and LFIC Corbin use the same key blank for both operating and control (similar to Small Format IC).Embossed35-268 x keyway - non-Primus embossed control and operating k...:

Does Falcon stamp the keyway on their keys?

Resolution: With the exception of default keyways (conventional “G” and small format IC “A”), Falcon stamps the keyway on its conventional (KB573 and KB577) keys as well as it's small format IC (KB628) keys.:

What are the dimensions of the SC80-72FC full cover?

Resolution: The SC80(A) Full Cover is (L) 13 1/16” x (W) 3” x (H) 2 1/8”. See image below.:

What are the dimensions of the SC80-72 slim cover?

Resolution: The SC80(A) Slim Cover is (L) 13” x (W) 2 1/16” x (H) 2 3/8”. See below image.:

Does uninstalling and reinstalling the Android SUS App restore the coupling password to default 123456?

Resolution: Yes, uninstalling and then re-installing the Android SUS App will restore the coupling password to 123456.: