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FAQs

How does the RX switch work with L9000 MLR?

Resolution: The RX switch on the L9000 MLR monitors the rotation of the inside lever in the same way as the RX switch on the L9000 electrified lever control.:

Does SOSS have a hinge that will work with doors thinker than 2"?

Resolution: The model 220 is for 2" or thicker doorsThe online calculator only goes up to 2", but the 220 model can be used in thicker doors, even bookcase applications, that are 8" or 12" deep.:

What door prep is required for the Falcon Double Dummy MA18 with rose trim?

Resolution: The Falcon MA18 Double Dummy trim does not have a lock body thus no mortise pocket.The following holes should be drilled based on the trim type:For rose (sectional) trim, drill the holes for lever ...:

What door thickness can a B500 with Indicator be used on?

Resolution: The B500 series deadbolt with Indicator can be installed on the following doors.Standard: 1-3⁄8" to 1-7⁄8" conventional cylinder or thumbturnInterchangeable Core: 1-5⁄8" to 2" :

What door prep is required for Falcon Single Dummy MA12 with rose trim?

Resolution: The Falcon MA12 Single Dummy trim does not have a lock body thus no mortise pocket.The following holes should be drilled based on the trim type:For rose (sectional) trim, drill the hole for lever s...:

Do the RU and T series use the same latches?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. The RU and T series latches are not compatible.:

Do the LEB and L series use the same levers and rose?

Resolution: The L series and LEB/LE series can use the same rose and levers.:

Is the ND85 Faculty Restroom (Hotel) available with an Everest SL cylinder?

Resolution: ND85 Faculty Restroom must use the 23-000 cylinder only. The 23-000 is specifically designed for faculty restroom/hotel functionality. ND85 is not available with Everest SL, FSIC core, ...:

How do you measure the length on the Allegion connect harness?

Resolution: To measure the Allegion Connect harness, follow these steps:1. Straighten the Harness: Lay the harness out on a flat surface, ensuring it is fully extended and free of twists or bends.2. Identify t...:

Is there an armor front available with a cutout to receive deadbolt only?

Resolution: Part number XL11-743 is an armor front with a cutout only for a deadbolt, it is used with L9110, L9175 and L9176 dummy functions or inactive doors.Click here for a picture of the XL11-743.: