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FAQs

How to Manually Program the Schlage Arrive

Resolution: While we highly recommended you program the Schlage Arrive using the Schlage Home app, we understand if you prefer to operate the lock manually. The Schlage Arrive does allow you to manually progra...:

How to Replace the Batteries in the Schlage Arrive

Resolution: The Schlage Arrive is powered by 4 AA alkaline batteries, and replacing them is a simple process that ensures your lock functions reliably.Follow this detailed guide to replace the batteries in you...:

How to Control My Schlage Arrive Remotely?

Resolution: The Schlage Arrive Series offers advanced remote control capabilities, allowing you to manage your lock from anywhere. Each lock in the Arrive Series is equipped with both Bluetooth and Wi-Fi funct...:

What part is required for the Falcon OHC100A to hold open?

Resolution: The hold open option comes in the cylinder for the Falcon OHC100A or OHC101A.There are options for both 90° and 105° hold open.:

Can both the RS210 & 310 strikes run on DC continuous duty?

Resolution: Yes, the RS210 & RS310 electric strikes can both run on DC continuous duty.:

What is the difference in function between the stop magnet and stop pins on the 653 key switch?

Resolution: The stop pins are used when you do not want the key to be removed with the switch active, the stop magnet prevents the key from being turned a certain direction.:

On an M492P, does the DPS need power in order to change state?

Resolution: The DPS does not need power to change state. The DPS is a reed switch that triggers off of the magnets in the armature housing. It can be tested with or without power to the main maglock board.:

What cables are needed to use tour with uplink?

Resolution: The iButton enroller is a combination of the USB to serial adaptor, the null modem cable and the CIP box. Also make sure the port is set properly.USB to serial adaptor: SDB9USBCBL &nbs...:

Does a CO100 MD privacy function need a DPS installed?

Resolution: Privacy using the mortise deadbolt and thumb-turn to activate does not need a DPS installed in the door. The door can't be opened when the deadbolt is thrown and the door is closed. The door must b...:

Can the 900-2RS board provide a dry contact?

Resolution: The 900-2RS contacts are always wet and cannot be set to dry.: