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FAQs

On an M492P, does the DPS need power in order to change state?

Resolution: The DPS does not need power to change state. The DPS is a reed switch that triggers off of the magnets in the armature housing. It can be tested with or without power to the main maglock board.:

What cables are needed to use tour with uplink?

Resolution: The iButton enroller is a combination of the USB to serial adaptor, the null modem cable and the CIP box. Also make sure the port is set properly.USB to serial adaptor: SDB9USBCBL &nbs...:

Does a CO100 MD privacy function need a DPS installed?

Resolution: Privacy using the mortise deadbolt and thumb-turn to activate does not need a DPS installed in the door. The door can't be opened when the deadbolt is thrown and the door is closed. The door must b...:

Can the 900-2RS board provide a dry contact?

Resolution: The 900-2RS contacts are always wet and cannot be set to dry.:

Is the CO-220 discontinued?

Resolution: The CO-220 was discontinued on January 31st, 2025. :

Is the CO-250 discontinued?

Resolution: The CO-250 was discontinued on January 31st, 2025. We are recommending customers upgrade to the AD-250.:

How to convert a Schlage B560 to Schlage B561?

Resolution: Depending on the cylinder type you are using you will need the following parts:If using a conventional cylinder you will need to replace the tailpiece and blank rose. Tailpiece part number is B520-...:

How to Edit Lock Names in the Schlage Home App

Resolution: The Schlage Home app provides an easy way to manage your smart locks by allowing you to assign and edit lock names. This feature helps keep your system organized and ensures you can quickly identif...:

How to Name Your Schlage Smart Lock for Better Organization

Resolution: The Schlage Home app offers powerful tools to help you manage and control your Schlage smart locks. One of the most useful features is the ability to assign names to your locks and access codes, ma...:

Is the Falcon MA series mortise locks available in 613 finish?

Resolution: The 613 Oil-Rubbed finish was discontinued for the Falcon MA mortise locks in February 2025. :