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FAQs

Does an ND lock with RX monitor the inside lever only?

Resolution: An ND Lock with RX will monitor the inside lever only.:

Are plant-ons approved for use on Steelcraft fire rated doors.

Resolution: Plant-ons made of wood, metal or other non-combustible material may be applied to one or both faces of doors with a maximum hourly fire rating of three hours. Trim, molding, and plant-ons do not in...:

Does Steelcraft make a communicating frame the meets FEMA ICC500-2020.

Resolution: Steelcraft has not tested or have approval for communicating frames that meets FEMA ICC500-2020:

Can Steelcraft provide hospital stops on the FE or DE series double egress frames.

Resolution: Hospital stops are not available on double egress frames.This frame option is available for the following Steelcraft Series Frames: Single Rabbet 45° only: F16 and F14 Doubl...:

Does the B500L come with the tailpiece?

Resolution: The B500 when order less cylinder (L) will not have a tailpiece included. :

Is the ND Electrified available with a Latch monitor option?

Resolution: The ND Electrified is available with Rx only. LX is not available.:

For discontinued Quad keyways, which keyway can I use?

Resolution: For discontinued Quad keyways please consult Product Support. 877-671-7011 option 2, option 1:

Which lockset would I order for the L9080 electrified?

Resolution: L9090/L9092 electrified chassis. Specify EL (electrically locking) or EU (electrically unlocking) L283-347 L9090/L9092 electrified chassis w/ RX. Specify EL or EU operation L283-392 L9090...:

Does SOSS have a Steel Door Bracket (SDB) for the model 220?

Resolution: The 220SDB has been discontinued. :

Are Schlage SFIC keys always stamped "Do Not Duplicate"?

Resolution: Schlage Everest B and Everest 29 R keys are automatically stamped with the word “RESTRICTED." Stamping these keys with “DO NOT DUPLICATE” can be requested at no charge. :