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FAQs

Does the ND Indicator product require special door prep?

Resolution: ND with indication use the standard ND prep as listed in the ND Door Templates. Click here for the index. :

What is part number 40-245 Everest SL pin gauge?

Resolution: Part number 40-245 is the Everest SL Pin Gauge, it can be only purchased with the SL Cylinder 7-PIN A2 Pinning Kit part number 40-247. Please click here for a detailed list of the contents of ...:

How to order Falcon C987 Mortise housing with construction cores?

Resolution: When ordering cylinders with construction cores, include the suffix -7 CCA or -6 CCA added to the part number. i.e. C987-6 CCA 626 for a 6-pin small format construction core included with a C987 cy...:

How to order the lock body only for L9460 XL11-635 Schlage mortise lock?

Resolution: To order the lock bodies only for the L9460 XL11-635 and L9460 XL11-886 functions, you would need to order the complete lock and less out the cylinder, trim, armor front and strike. See examples be...:

What are the dimensions of the Gen2 L9000 indicators?

Resolution: :

Does an ND lock with RX monitor the inside lever only?

Resolution: An ND Lock with RX will monitor the inside lever only.:

Are plant-ons approved for use on Steelcraft fire rated doors.

Resolution: Plant-ons made of wood, metal or other non-combustible material may be applied to one or both faces of doors with a maximum hourly fire rating of three hours. Trim, molding, and plant-ons do not in...:

Does Steelcraft make a communicating frame the meets FEMA ICC500-2020.

Resolution: Steelcraft has not tested or have approval for communicating frames that meets FEMA ICC500-2020:

Can Steelcraft provide hospital stops on the FE or DE series double egress frames.

Resolution: Hospital stops are not available on double egress frames.This frame option is available for the following Steelcraft Series Frames: Single Rabbet 45° only: F16 and F14 Doubl...:

Does the B500L come with the tailpiece?

Resolution: The B500 when order less cylinder (L) will not have a tailpiece included. :