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FAQs

Video: Changing function of an AD200 lock

Resolution: Click link below for videoSchlage AD-200 with SUS-A App - Changing Function (youtube.com):

Video: Schlage AD-300 & AD400 Enabling degraded cache mode

Resolution: Click the link below Schlage AD-300, AD-400 - Enable Degraded Cache Mode (youtube.com):

What reader output do I need on an MT20 to use Engage Software?

Resolution: CE-401-073 = Enable POS Reader Hexadecimal Data Format (Default):

When testing a Pim (485 or TD2) I put a jumper on the strike input, why doesn't it release?

Resolution: Make sure that the wake up is on, and that on the PIM extended unlocks see the short in the strike input within the 10 seconds. If the lid is off, make sure the tamper plug is pulled out.:

What part number is the control key is for 80-037, keyway B123, that fits in a CO/AD lock?

Resolution: 49-356 B123 x structure number would need to be cut for a control key, for a factory master keyed system. This is why a structure number would be required. You can also order a cut key (48-40...:

What is measurement/thickness of the MUBK bracket across the top?

Resolution: 0.124 inch or 3mm, (1/8), we would recommend 3/16" or more clearance for install.:

My door is thinner than 1 ¾ inch can I get shims for my AD Series lock?

Resolution: You will need equal shims on both sides of the door. Each shim is 1/16 inch thick for the AD200, 250, and 300; inside shim part number 23458607.For AD400 the inside shim part number is 23458565, an...:

My door is thinner than 1 ¾ inch, can I get shims for my CO Series lock?

Resolution: You will need equal shims on both sides of the door. Each shim is 1/16 inch thick for the CO100, 200, 220, and 250. The inside shim part number is 23599368.The external shim part number is 23458599.:

Is there an Allegion closer comparable to the Dorma RTS88?

Resolution: The Falcon OHC100 is a comparable product to the Dorma RTS88.:

Why would you use a gateway with PIM 400 485 and AD 400 Locksets?

Resolution: As long as they are using RSI mode, (using either 2- or 4-wire RS-485 connections) then yes, they can daisy chain PIM400-485 and gateways in the same chain. Just make sure the PIMs and gateway's ad...: