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FAQs

Is the ND Electrified available with a Latch monitor option?

Resolution: The ND Electrified is available with Rx only. LX is not available.:

For discontinued Quad keyways, which keyway can I use?

Resolution: For discontinued Quad keyways please consult Product Support. 877-671-7011 option 2, option 1:

Which lockset would I order for the L9080 electrified?

Resolution: L9090/L9092 electrified chassis. Specify EL (electrically locking) or EU (electrically unlocking) L283-347 L9090/L9092 electrified chassis w/ RX. Specify EL or EU operation L283-392 L9090...:

Does SOSS have a Steel Door Bracket (SDB) for the model 220?

Resolution: The 220SDB has been discontinued. :

Are Schlage SFIC keys always stamped "Do Not Duplicate"?

Resolution: Schlage Everest B and Everest 29 R keys are automatically stamped with the word “RESTRICTED." Stamping these keys with “DO NOT DUPLICATE” can be requested at no charge. :

When Does the Schlage Home App Notify You About Low Battery Levels?

Resolution: The Schlage Home app is designed to keep you informed about your lock's battery status: Low Battery Alert: The app will notify you when the battery level drops to 20% or lower, allowing you ti...:

Video: Enabling the remote release function on the CO100 50 function

Resolution: Click link below for videoSchlage CO-100-50 (Office Function) - Enabling Remote Release Functionality (youtube.com):

How would you convert the RS485 signal from an AD-300 lock to Weigand so a Honeywell panel can accept the data from the card read?

Resolution: Use a PIB 300 which converts RS485 to Weigand output.:

Can you flash an SI/SIK reader with a config card to read HID proximity and include HID I-Class on AD Series locksets?

Resolution: No, it is not possible to flash and SI/SIK reader to read HID Prox or HID iClass. SI readers have the Prox circuit removed to support the iClass circuit.:

What is the minimum gap needed for the MUBK mounting bracket

Resolution: The minimum amount needed is 3/16ths of an inch.: