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FAQs

Resolution: MiFare Plus was discontinued in Q1 or Q2 of 2022, we recommend switching to the current MiFare DesFIRE EV3.:

What is the brown wire used for on the DKP-NS?

Resolution: It is used for the anti-tailgate feature. Once the switch closes the relay is no longer active.:

Are ALX levers interchangeable with the AD/CO series?

Resolution: No, the AD/CO series locks cannot use the ALX levers.:

Did the arm screw, that attaches the arm to the closer body, on the LCN manual closers always attach from the top?

Resolution: Back in the 60’s LCN arm screws were in the front of the arm not on top. These old arms could be used with newer closers but the new arms will not work on one of these older closers as the top of t...:

Video: How to FDR a PIM400

Resolution: Click link below for videoSchlage PIM-400 (-485 and -TD2) - Factory Default Reset Process (youtube.com):

Video: Changing function of an AD200 lock

Resolution: Click link below for videoSchlage AD-200 with SUS-A App - Changing Function (youtube.com):

Video: Schlage AD-300 & AD400 Enabling degraded cache mode

Resolution: Click the link below Schlage AD-300, AD-400 - Enable Degraded Cache Mode (youtube.com):

What reader output do I need on an MT20 to use Engage Software?

Resolution: CE-401-073 = Enable POS Reader Hexadecimal Data Format (Default):

When testing a Pim (485 or TD2) I put a jumper on the strike input, why doesn't it release?

Resolution: Make sure that the wake up is on, and that on the PIM extended unlocks see the short in the strike input within the 10 seconds. If the lid is off, make sure the tamper plug is pulled out.:

What part number is the control key is for 80-037, keyway B123, that fits in a CO/AD lock?

Resolution: 49-356 B123 x structure number would need to be cut for a control key, for a factory master keyed system. This is why a structure number would be required. You can also order a cut key (48-40...: