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FAQs

Resolution: The fire rating for the XE360 lock is:UL10C - 3 hours:

How to jump a dead battery at a Control lock?

Resolution: For the Control lock (BE467 and FE410), the emergency battery jump start can be used to unlock the door if the batteries are dead.The 9-volt battery cannot be used more than a couple of times. :

What Falcon H2 series levers have a 1/2" return to the surface of the door?

Resolution: The Falcon H2 series Dane, Quantum, Longitude, and Boardwalk levers have return to within ½" of the door.:

What CS210 levers have a 1/2" lever return to the surface of the door?

Resolution: The Schlage CS210 series Longitude and Boardwalk levers have a return to within ½" of the door.:

Understanding the Difference Between "Unassociated Locks" and Locks Associated with a Home in the Schlage Home App

Resolution: The Schlage Home App provides a streamlined way to manage your smart locks, offering both a whole-home view and individual lock management.Here's a clearer breakdown of the differences between "Una...:

How to Add a Home in the Schlage Home App

Resolution: Controlling access is effortless with a whole-home view that consolidates features for easier management. This allows convenient locking and unlocking of all the smart locks in your home with just ...:

How to Pair a Schlage Encode Lock with Your Home Using the Schlage Home App

Resolution: The Schlage Home App enables you to effortlessly manage and secure your home by adding and pairing Schlage locks. With a whole-home view, you can consolidate features for easier management, allowin...:

Where can I find information on Allegion products that meet Build America Buy American Act (BABAA)?

Resolution: BABAA requires that certain FEMA award recipients and subrecipients comply with the following domestic preference requirements:1. All iron and steel items used in the project...:

How does the indicator trim operate on the ND55 Entrance Lock with Automatic Unlocking?

Resolution: ND55 Entrance Lock with Automatic Unlocking Engaging the push button will lock the outside lever and activate the outside indicator trim to read either Occupied or Locked. When locked by ...:

How does the indicator trim operate on the ND73 Corridor Lock?

Resolution: ND73 Corridor Lock Engaging the push button or rotating key in outside lever will lock the outside lever and activate the outside indicator trim to read either Occupied or Locked. When lo...: