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FAQs

On a 7766 DPS, what is the required clearance for installation?

Resolution: The recommended gap is 1/8th inch.:

When an AD400 is in lock down, what is mechanically happening with the Cam?

Resolution: The motor pulses and takes the pin out so the lever is no longer engaged, it does not affect the Cam, it's all an electronic function.:

What is the size of the set screw for the SEM7850-828 door armature?

Resolution: LCN doesn’t offer this set screw to purchase separately. The set screw size is a #6-32 X .38 set screw 1/16 hex and can be found at a local hardware store. :

Does LCN sell the plastic end caps for the 8310-877 sensor?

Resolution: Unfortunately, LCN does not carry or sell this individual part of the -877 sensor. Either a new unit would need to be purchased or try to locally source this individual part.:

Are the tailpieces the same part number between ND and CO Series?

Resolution: The tailpieces are different lengths and are not interchangeable between the CO and ND series locks.:

Why do you need a full 2-3/4 inch header to mount our M400 mag lock series?

Resolution: We usually state that the complete width of maglock housing and armature with holder is 2 3/4". The lock width is 1 3/4" and the armature with holder add another 1".That is why we call out 2 3/4" f...:

Do the MT Series readers have a unique MAC Address?

Resolution: The MT Series readers do not have a MAC address since they are not connected to a network.:

What is Schlage Advanced Rekey?

Resolution: Schlage’s Advanced Rekey™ is an innovative rekeying solution that offers builders and their professional partners efficient key management and a simple way for homeowners to maintain security as th...:

Where can I get a copy of Handnet for Windows since it is discontinued?

Resolution: Handnet is now discontinued and cant be ordered, but if you need to get it installed on a new pc please call 877 671-7011 opt 2 opt 6, and we will give you a copy of the iso file.:

Video: Creating a PIN in Express

Resolution: Creating a PIN in Express: Schlage Express -Creating New PIN Credential (youtube.com):