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FAQs

Is there a spacer washer for use behind the Schlage FSIC 23-030 cap?

Resolution: Schlage does not make a spacer washer that is used behind the cap of the 23-030 FSIC core to allow use with other manufacturers tailpieces.Schlage does not offer different size FSIC caps to accommo...:

What type of material is the gears in a Sr Swing motor gearbox made out of?

Resolution: FOR PRODUCT SUPPORT ONLYThe senior swing motor gearbox does contain both metal and nylon gears in them, as this is done to help reduce the noise. Please note that the nylon material is high q...:

Why are the Access Rights option buttons missing in Schlage Express Software?

Resolution: Adjust the screen resolution to view the Access Rights buttons in Express.:

What is the part number for the latching horn on the L1910?

Resolution: The part number is: P810006:

Can you disable the ARSM on the GF3000?

Resolution: No, it is built in. There is no way to disable it.:

Can a PIM400-485-VBB be re-classed to a PIM400-485-RSI?

Resolution: No, you cannot re-class a PIM400-485-VBB to a PIM400-485-RSI. A new PIM is needed.:

What size allen key is used on the L series Gen 2 indicator?

Resolution: The L9000 Gen 2 indicator trim requires a 1/16" allen key to properly tighten the trim.:

Is the SI/SIK reader available for the AD 200 Lockset?

Resolution: Yes it is available and compatible for the AD200.:

What size cylinder is required for CO 100 MS chassis?

Resolution: 1-1/8 or 1-1/4 depending on lever prep ordered.:

What is the lip length of the Locknetics NC450 Strike?

Resolution: The lip length is 1-½ inches. :