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FAQs

Are the stop pins for the 653 Key Switch available by themselves?

Resolution: The stop pins only come in part pack P653062, so they are not available separately.:

Resolution: The XceedID XF1100 reader was replaced by the Schlage MT-11 reader. :

How to Change the Battery on Schlage Keypad and Touch Locks

Resolution: Replacing the battery in your Schlage BE365 Keypad Lock is an essential part of maintaining its reliable operation. It’s recommended to replace the battery at the same time each year that you test ...:

Schlage BE365 Lock – Knob Spins but Does Not Retract the Bolt

Resolution: If your Schlage BE365 Keypad Lock is not unlocking after entering the correct code, and the green Schlage Button flashes to indicate success, but the knob spins freely without retracting the bolt, ...:

What size wrench is required to adjust the hold open force on an LCN SE track?

Resolution: 3/32 hex wrench :

Is the 1460 Regular arm the same as the 1260 Regular arm?

Resolution: The 1260 and 1460 series closers use the same Regular arm. :

How do I convert the ALX50 to the ALX80?

Resolution: Will need to take the ALX50 and remove the push button plunger. Then you are going to replace it with the fixed plunger (47266454). Also need to swap out the inside lever to a closed lever. This wi...:

Do we have any vandal-resistant pulls for the Von Duprin 2670 Guard-X?

Resolution: The 2670 Guard-X does not have any pulls that are thru-bolt mounted to the device. Therefore, you could use a VR910/VR914DT as long as it is mounted separately and it does not interfere with ...:

Which Von Duprin devices are available with the Outdoor Defense (OUT) option?

Resolution: Only the Von Duprin 98/99 rim and the 98/9927 surface vertical rod devices are available with the Outdoor Defense option. For more information, here's the Outdoor Defense FAQ's:

Which electrical options are available with the Outdoor Defense option?

Resolution: Request to exit (RX), latch monitoring (LX), electric latch retraction (QEL), alarm kits (ALK), Chexit (CX), and Allegion Connect (CON) are all available with the Outdoor Defense option.: