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FAQs

What is the part number for the 94/95 Inpact mortise lock body?

Resolution: The 94/9575 Inpact Series Mortise Exit Device uses the 7500-IN Mortise Lock.To order the mortise lock only, specify either;7500-IN x finishORSS7500-IN x finish (if a latchbolt monitor switch is des...:

Video - Creating and applying an auto unlock schedule

Resolution: Video: Schlage Express - Creating and Applying Auto-Unlock Schedules - YouTube:

Video: Creating and applying a user time zone in Express

Resolution: Video: Schlage Express - Creating and Applying User Time Zones - YouTube:

If 718-C was ordered for standard door thickness, what parts can be added to accommodate a 2 1/4" door?

Resolution: If the door is a true 2 ¼" thick door and the centerslide, rods, and latches are mounted on the push side of the door per the 24-C and 25-C exit device templates, then the parts needed would be;610...:

Video: Creating and applying a holiday Schedule in Express

Resolution: Video: Schlage Express - Creating and Applying Holiday Schedules - YouTube:

Video: Moving door files from Express to the SUS folder on an Android

Resolution: Video: Schlage Express - Generating Program Files and Moving them to SUS Android Folder - YouTube:

Are the AX94/9547 devices available Less Bottom Rod (LBR)?

Resolution: Von Duprin offers the AX94/9547 devices with both top and bottom rods.The AX94/9547 devices are not available Less Bottom Rod (LBR)The bottom rod is necessary for proper function of the AX94/9547 d...:

Is the Double Cylinder option (-2 or -2SI) available on a 98/9950-WDC?

Resolution: The Double Cylinder options, -2 and -2SI, are not available on the 98/9950WDC devices.There are components in the centercase of the 98/9950WDC device that block the -2 or -2SI compnoents from being...:

Video: Moving files from the Android back into Schlage Express

Resolution: Video: Schlage SUS-A - Manually Pushing a Audit Files Back to Express - YouTube:

Can I paint my maglock because they only come in one color?

Resolution: We do not recommend and advise against painting or altering the mag lock housings in any way. This will void warranty of the lock and could cause unforeseen circumstances/issues.: