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FAQs

What is the difference in sound between the DE alarm and the door propped alert on the M490DE?

Resolution: The sound is the same for both. During a DE alarm the LED will flash red. During a door propped alert, the LED will flash green. :

What type of relays does the CT5000 use, are they solid state?

Resolution: The CT5000 uses standard signal relays.:

Video: Manually Programming an AD200 or CO200 with the Android and SUS cable

Resolution: Video: Schlage SUS-A - Manually Programming Door File to AD-200 or CO-200 - YouTube:

Video: Manually pushing a door file into a CT5000

Resolution: Video: Schlage SUS-A - Manually Pushing a Door File to CT5000 - YouTube:

Video: Factory Default Resetting a CT5000/WRI400

Resolution: Video: Schlage CT5000 and WRI400 - Factory Default Reset - YouTube:

Video: Coupling an Android to a CT5000/WRI400

Resolution: Video: Schlage SUS-A - Coupling to a CT5000 or a WRI400 - YouTube:

How do you wire a pushbutton release into the WRI to open a gate?

Resolution: Wire the pushbutton from Common and Normally open, to GND (Ground) and RTX (Request to Exit).:

What is the AD series DT Dummy Trim option used for?

Resolution: The dummy trim option is used only as a decorative shell for the AD Series locksets.Dummy Trim is available for both CO Series and AD Series products. Customer must specify, lever style, fini...:

Does Allegion offer the anti-pullout tab for the 650 series key switch as a separate part?

Resolution: The anti-pullout tab is not available as a separate part.:

What is the center to center dimension for the thru bolts on Schlage L9000 escutcheon trim?

Resolution: For Schlage L9000 mortise locks, the L escutcheon trim and the N escutcheon trim have the same center to center measurement for thru bolts. The two different escutcheon trims utilize the same...: