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FAQs

Video: Manually pushing a door file into a CT5000

Resolution: Video: Schlage SUS-A - Manually Pushing a Door File to CT5000 - YouTube:

Video: Factory Default Resetting a CT5000/WRI400

Resolution: Video: Schlage CT5000 and WRI400 - Factory Default Reset - YouTube:

Video: Coupling an Android to a CT5000/WRI400

Resolution: Video: Schlage SUS-A - Coupling to a CT5000 or a WRI400 - YouTube:

How do you wire a pushbutton release into the WRI to open a gate?

Resolution: Wire the pushbutton from Common and Normally open, to GND (Ground) and RTX (Request to Exit).:

What is the AD series DT Dummy Trim option used for?

Resolution: The dummy trim option is used only as a decorative shell for the AD Series locksets.Dummy Trim is available for both CO Series and AD Series products. Customer must specify, lever style, fini...:

Does Allegion offer the anti-pullout tab for the 650 series key switch as a separate part?

Resolution: The anti-pullout tab is not available as a separate part.:

What is the center to center dimension for the thru bolts on Schlage L9000 escutcheon trim?

Resolution: For Schlage L9000 mortise locks, the L escutcheon trim and the N escutcheon trim have the same center to center measurement for thru bolts. The two different escutcheon trims utilize the same...:

Which Locknetics DKP keypad will fit in a single gang electrical box?

Resolution: The standard DKP-165 is designed for a single gang electrical box.:

What lock mode does the Locknetics RS300/RS310 Fire Rated version electric strikes come in?

Resolution: This lock has a 90-minute fire rating and only comes in Fail Secure mode.:

Does an AD Series SI reader support HID Mobile Credentials?

Resolution: If it is the newer SI2 version reader, then yes it will support HID mobile. Previous (Before December 2023) SI readers will not support HID Mobile. :