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FAQs

Do the Schlage Encode Series Locks Use Ultra-Wideband Technology?

Resolution: No, Schlage Encode series smart locks do not use Ultra-Wideband (UWB) technology. These locks rely on Bluetooth for local connectivity and Wi-Fi for remote access and monitoring. For Apple users, t...:

Can the 996L trim be used with the 2227 device?

Resolution: The 996L Lever Trims are designed for use with the 98/99 Series Exit Devices.The 230L Lever Trims are designed for use with the 22 Series Exit Devices. :

How to Change the Batteries in the Schlage FE599 (Discontinued Model)

Resolution: The Schlage FE599 (now discontinued) is powered by 4 AA alkaline batteries, and replacing them is a simple process that ensures your lock functions reliably. Follow the steps below to change y...:

What mounting hardware comes with the Ives edge guards?

Resolution: #6 x 5/8" Phillips undercut oval head SMS screw:

Where can I find the instructions to install the hold open clip into the 2010 closer?

Resolution: See here for the 2010 installation instructions which include instructions for installing the hold open option.:

What is material is the pneumatic tubing made from?

Resolution: The -925 pneumatic tubing is a special Polyurethane tubing. :

Can you order the UL10C sticker separately from LCN?

Resolution: The UL10C label on our closers is a sticker that cannot be ordered separately. The UL10C label is to be put on the product by the manufacturer.:

Does Schlage manufacture lever or knob extenders.

Resolution: Schlage does not manufacture extenders for knobs or lever,. after market extenders may be an option however it will not be manufactured by Schlage. :

If a locksmith says they cannot duplicate keys, How do I receive additional keys for my lock?

Resolution: Schlages lock cylinders and keys are not protected and can be duplicated without special permission or keys. Any locksmith should be able to duplicate Schlages standard residential keys. &nbs...:

Can the Cylinder Direction be Changed?

Resolution: No, the cylinder direction cannot be changed on any Schlage residential locks. :