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FAQs

How many 4040xp closers ship on a pallet?

Resolution: PRODUCT SUPPORT INFO ONLYThe 4040xp Rw/PA closers ship on a pallet up to 160 units.:

Can you use a 4000T series on a double egress frame?

Resolution: You can use ST-2376 to make a 4000T work on a Double Egress opening with pocket pivots. Max DE frame depth is 7-1/8”:

Does Steelcraft offer an expandable or adjustable frame

Resolution: A frame with profile in two or more pieces to accommodate various wall thickness. Also referred to as an expandable frame or split frame.:

When is a wide inactive leaf used.

Resolution: A wide inactive is where additional width is added to the inactive leaf of a pair of doors. Steelcraft adds a total of 3/32” to the width of the inactive leaf to close the gap between the doors.&nb...:

Are weep holes provided in Steelcraft doors.

Resolution: A weephole is an opening provided to permit the drainage of moisture.Weepholes are provided in the bottom end channel of all Steelcraft doors:

What is a rough buck or cabinet frame.

Resolution: Rough Buck (Cabinet) frames are specialty frames that include a sub-channel (Rough Buck). The sub-channel is attached to an existing wall condition. The exposed steel (Cabinet Frame) is then attach...:

Does Steelcraft offer a Wicket door.

Resolution: A Wicket door is a swinging door within a door. A wicket door is similar in purpose to a dutch door – it's basically a door within a door. It allows for the main door to be closed, with a...:

Can competitor cylinders be used in XE360?

Resolution: You cannot use competitor cylinders with the XE-360 locks.Only Schlage 6 pin KIL bodies will fit in these locks.:

Can iClass credentials be used with Pure Access Cloud?

Resolution: You can only use the iClass credentials with HID readers connected to an IP Bridge. Reader Controllers (RC) can not work with these card serial numbers (CSN):

Are security screws an option for Von Duprin exit device end caps?

Resolution: Security screw pacs are for all exposed screws on Von Duprin exit devices. :