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FAQs

Is it possible to add an LX-RX-LC QEL on a 98/9952 Exit Device?

Resolution: We do not allow LX-RX-LC or QEL options on the 98/9952 exit device which is specifically designed for use on pool gates that would be outside. The electronics inside the device would not be p...:

Can the 6000 Series electric strikes be used on an exterior application?

Resolution: None of our electric strikes (4200, 5100, or 6000 Series) are rated for exterior applications where the strike is fully exposed to the elements. If the strikes are used in a situation like th...:

Schlage Express will not detect my ibutton reader. What can I do to correct this?

Resolution: In Schlage Express click on settings > program settings > credentials and devices.Make sure the serial port to be used when reading credentials and programming has the correct COM port select...:

Video: Coupling an AD Series lock to the Android

Resolution: Video: Coupling an AD Series lock to the AndroidSchlage AD Series - Coupling with Android Device and SUS-A - YouTube:

Video: Coupling an Android to a CT5000/WRI400

Resolution: Video: Coupling an Android to a CT5000/WRI400Schlage SUS-A - Coupling to a CT5000 or a WRI400 - YouTube:

Video: Coupling a PIM to Android

Resolution: Video: Coupling a PIM to AndroidSchlage SUS-A - Coupling to a PIM400-TD2 or PIM400-485 (youtube.com):

Video: Coupling a CO200 to the Android

Resolution: Video: Coupling a CO200 to the AndroidSchlage CO200 - Coupling with Android Device and SUS-A - YouTube:

Video: How to FDR a PIM400

Resolution: Video: How to FDR a PIM400Schlage PIM-400 (-485 and -TD2) - Factory Default Reset Process (youtube.com):

Can you use the steel cover plate to cover existing 338 strike opening on an aluminum frame?

Resolution: Yes, you can use the filler plate on aluminum frames. Part number is 24230914 as of May 2024.:

What config cards come with the purchase of a MT20?

Resolution: CE-401-060 = Enable POS Reader FAC Code UID Data Format CE-401-061 = Enable POS Reader Octal Data FormatCE-401-069 = Enable POS Reader Badge ID OnlyCE-401-073 = Enable POS Reader Hexadecimal D...: