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FAQs

Can the 6000 Series electric strikes be used on an exterior application?

Resolution: None of our electric strikes (4200, 5100, or 6000 Series) are rated for exterior applications where the strike is fully exposed to the elements. If the strikes are used in a situation like th...:

Schlage Express will not detect my ibutton reader. What can I do to correct this?

Resolution: In Schlage Express click on settings > program settings > credentials and devices.Make sure the serial port to be used when reading credentials and programming has the correct COM port select...:

Video: Coupling an AD Series lock to the Android

Resolution: Video: Coupling an AD Series lock to the AndroidSchlage AD Series - Coupling with Android Device and SUS-A - YouTube:

Video: Coupling an Android to a CT5000/WRI400

Resolution: Video: Coupling an Android to a CT5000/WRI400Schlage SUS-A - Coupling to a CT5000 or a WRI400 - YouTube:

Video: Coupling a PIM to Android

Resolution: Video: Coupling a PIM to AndroidSchlage SUS-A - Coupling to a PIM400-TD2 or PIM400-485 (youtube.com):

Video: Coupling a CO200 to the Android

Resolution: Video: Coupling a CO200 to the AndroidSchlage CO200 - Coupling with Android Device and SUS-A - YouTube:

Video: How to FDR a PIM400

Resolution: Video: How to FDR a PIM400Schlage PIM-400 (-485 and -TD2) - Factory Default Reset Process (youtube.com):

Can you use the steel cover plate to cover existing 338 strike opening on an aluminum frame?

Resolution: Yes, you can use the filler plate on aluminum frames. Part number is 24230914 as of May 2024.:

What config cards come with the purchase of a MT20?

Resolution: CE-401-060 = Enable POS Reader FAC Code UID Data Format CE-401-061 = Enable POS Reader Octal Data FormatCE-401-069 = Enable POS Reader Badge ID OnlyCE-401-073 = Enable POS Reader Hexadecimal D...:

Can AD400’s use both the LX and RX switch functions?

Resolution: RX or RTX is reported on AD 300 and AD 400. There is no latch bolt monitor (LX) on AD locks. The only monitor is the deadbolt monitor for mortise deadbolt on AD locks.: