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FAQs

What material is used for Schlage mail slots?

Resolution: Schlage mail slots are made from stainless steel. :

Can Alexa voice prompts be changes when asking Alexa to unlock the door?

Resolution: No, all prompts by Amazon Alexa are through their own design and app.. Schlage is not able to make changes to these settings. :

Why does Amazon Alexa require a passcode when a user wants to unlock the door?

Resolution: This design is a safety measure to ensure that no person can unlock the door that does not have authorization or permission, such as voicing or saying it through an open window to unlock the door.&...:

Is there a 4040xpt DE pull side top jamb mounting available?

Resolution: The 4040XPT does not have any templating standard or special that will allow for a pull side top jamb DE frame application.Depending on the DE frame you may be able to use 4020T x ST 1808. &n...:

How many Falcon SC closers ship on a pallet?

Resolution: PRODUCT SUPPORT INFO ONLY - SC90A- 216 per pallet SC80A- 288 per palletSC70A- 192 per pallet SC60A- 288 per pallet:

Will an LCN 3130 series closer work on a 24" wide door?

Resolution: For a 3130 to work on a 24” door it will require using ST-1233 templating. :

Will the LCN 4040SEH hold open without power to unit?

Resolution: The 4040SEH will NOT hold open without the proper power to the unit.:

What special template would I need when using wood mounting clips for the LCN 2030 closer using butt hinges?

Resolution: When using a 2030 in a wood frame with door hung on Butt Hinges you would use the 417 wood clip set to aid installation. Order the 2030 closer X ST-2266 and order the 417 wood clip set as a p...:

Can I use a LCN 2030 closer in a wood frame with 417 wood mounting clips and door hung on soss invisible hinge?

Resolution: When using a 2030 in a wood frame with door hung on Soss Invisible Hinges you would use the 417 wood clip set to aid installation. Order the 2030 closer X ST-2266-1 and order the 417 wood cli...:

Is the F58 Addison style available in bright brass (505) finish?

Resolution: The F58 Addison style is not available in bright brass (505) finish. The available finishes for the F58 Addison Style are Antique brass (609), Satin Nickel (619), Antique Pewter (620), Distressed N...: