Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Resolution: :

Can an end user take control of their factory master keyed system?

Resolution: LOCKED DOWN TO TECH SUPPORTAn end user can choose to take over the maintenance of their master key system. For end user customers who no longer want their master key system to be factory main...:

Can I specify 09-509 with the Gen 2 L9000 indicators?

Resolution: The basic style thumbturn (09-509) is NOT available with Gen 2 L9000 indicators.The thumbturn options available with the Gen 2 L9000 indicators are the standard (09-544) or the Large ADA (L583-363).:

Is lead lining available with ND indicators?

Resolution: Lead lining is not available on ND series locks with indicators. Lead lining is only available on ND series locks without indicators.:

What material is used for Schlage mail slots?

Resolution: Schlage mail slots are made from stainless steel. :

Can Alexa voice prompts be changes when asking Alexa to unlock the door?

Resolution: No, all prompts by Amazon Alexa are through their own design and app.. Schlage is not able to make changes to these settings. :

Why does Amazon Alexa require a passcode when a user wants to unlock the door?

Resolution: This design is a safety measure to ensure that no person can unlock the door that does not have authorization or permission, such as voicing or saying it through an open window to unlock the door.&...:

Is there a 4040xpt DE pull side top jamb mounting available?

Resolution: The 4040XPT does not have any templating standard or special that will allow for a pull side top jamb DE frame application.Depending on the DE frame you may be able to use 4020T x ST 1808. &n...:

How many Falcon SC closers ship on a pallet?

Resolution: PRODUCT SUPPORT INFO ONLY - SC90A- 216 per pallet SC80A- 288 per palletSC70A- 192 per pallet SC60A- 288 per pallet:

Will an LCN 3130 series closer work on a 24" wide door?

Resolution: For a 3130 to work on a 24” door it will require using ST-1233 templating. :